Amazon calculates a product’s star ratings based on a machine learned model instead of a raw data average. The model takes into account factors including the age of a rating, whether the ratings are from verified purchasers, and factors that establish reviewer trustworthiness.
My dog loves this dog. Especially when it's fresh. If I had to change one thing, it would be for it to have a zip up seal on top. I know it's dry dog food, feel it's more dried out towards the end. She's a large breed, 90lbs GSD. I like the nice touch of the food being in a heart shapes. I also buy this brand, as it has the top ingredients that go into, so I'm less worried about what I'm feeding my dog and her health.