Top critical review
LEAKS SOLVED! READ THIS FOR INFO!
Reviewed in the United States on November 1, 2017
Here's what I finally figured out... The inside elastic and the outside elastic stick together on these diapers. You have to make sure it fully separates when you open up the diaper, or it will leak. Sometimes it's as easy as completely unfolding and stretching the diaper a little, and other times you have to run your finger between the 2 rows of elastic to manually separate them. It was an aggravating hassle at first but I've gotten use to it and it only takes a few seconds. Also, make sure that the ruffle in the leg hole is on the outside and not turned inward at all, or you could have a leak. Like many of the other reviewers, I prefer the old Bambo diapers and I'm a bit disappointed with the new version. I experienced several leaks in a row and even emailed Bambo prior to writing an amazon review. I'm shocked that I never received a response. I chose to contact them first after I noticed that they were diligently responding to all the amazon reviews asking people to contact customer service. However, it looks like they've given up responding to everyone about the leaks. I have been a devoted customer for years and expected good customer service. I'm still buying these diapers because I feel good about the ingredients, and I finally figured out how to avoid leaks. I do like the new wetness indicator but I'd give it up in a heartbeat to gave to old version back. The company says the new version is less bulky and that is true because they are thinner, but I never thought of the old version as bulky or thought they needed improvement. Also, these diapers are longer and fit differently. All in all, if you've never purchased Bambo diapers and you're concerned about the reviews, then buy them and follow my advice to prevent leaks. If you never used the older version, you won't know the difference and it won't matter. The old version was, in every way, the best diaper on the market. The new version is still the healthiest, safest all natural diaper you're going to find. It took me a while to decide if I wanted to give 3 or 4 stars. The lack of response from customer service is the reason I gave 3 instead of 4 stars.