Amazon.com: Customer reviews: Ashley Furniture Signature Design - 12 Inch Chime Express Memory Foam Mattress - Bed in a Box - King - Firm Comfort Level

Top positive review

You deserve it! BUY! Best bang for the buck.

May 1, 2018

We had been looking for a new bed for months. I, like many here, didn't want to pull the trigger on a mattress until I reviewed as many as possible. I read reviews and watched YouTube videos on Purple, Ghost, Lucid, Nectar, Tuft & Needle etc. My brain was hurting and my eyes were burning. I came across Chime and everything seemed good and the price is fantastic compared to the others.
Day of delivery: I woke up as I always did with my old matress, hurting! Headache, eye, neck, back and leg pain. This has been a morning ritual for over a year. The UPS man knocked on my door and asked me to help him with the package. I said, of course bud. As we walked to his truck he says," I think it's a bed!?" I said," yes sir. Bed in a box the way of the future." He laughed. So the bed is slightly heavy and I'd recommend two players for this adventure.

Unboxing: Its unboxes like any of the others. Carefully cut plastic and unroll bed. Then cut second set if plastic and watch the magic that is a 1" bed grow into a 12" mattress. Remember those grow a dinosaur by adding water pills as a kid? It's kinda like that without adding water.

Firmness: I realize A LOT of people complain about how firm it is. Evidently I must have been sleeping on a broken hardwood floor for a mattress because this new mattress is amazing! I laid down on it after setting it up and didn't get up for two hours. I don't find it very firm at all. I'm 6'5" and 274lbs. So maybe that plays into it. This bed beyond comfortable.

Overall: This was an excellent purchase for us. After our first night of sleep I woke up and didn't hurt. No joke. I'm sore but no actual pain like I've been used to for over a year. Its very well priced and showed up days early. How it will hold up over time is unknown but the now is amazing.

759 people found this helpful

Top critical review

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Joy L.

HARDEST MATTRESS!!

August 3, 2018

This is the hardest mattress I’ve ever been on! Looks amazing. Quality is good. If you want your mattress to conform to your body then it’s not for you! I am 5’4, 140 lbs and the mattres doesn’t give at all! So disappointed.

214 people found this helpful

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TheBigLeBarneski

You deserve it! BUY! Best bang for the buck.

May 1, 2018

Size: QueenStyle Name: 12 InchVerified Purchase

759 people found this helpful

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99 comments

simplyxcrissy

This bed is amazing!!

June 22, 2018

Size: QueenStyle Name: 12 InchVerified Purchase

Seriously I have nothing bad to say about this bed. Arrived earlier than expected, easy to set up, expanded right away and it feels amazing! Slept so comfortable! If you’re considering this bed... just do it! You will not regret it!!!

430 people found this helpful

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22 comments

Kari

Exceptional Value

December 3, 2018

Size: FullStyle Name: 12 InchVerified Purchase

*All attached photos were taken within 4 hours of unpacking*

Only time will tell how this mattress holds up but I am very pleased thus far. I bought two 12" full size for my kids (this listing) and a king size 12" Elite for myself & spouse (separate listing) all on a Cyber Monday sale. These are our first memory foam mattresses and I completed an exhaustive amount of research for the better part of a year before settling on these.

Upon delivery, these were well packaged. The mattresses each came in a clear bag which was shrinkwrapped around them. They were then rolled and covered in a durable milky-colored plastic and finally boxed in a clearly marked manufacturer's box.

We brought the kid's beds in to sit at room temp for a day before unpacking. Each came with clear (albeit unneccessary) instructuons on how to set up. I would highly reccommend if you bought the bed in winter to let it get to room temp before unpacking. It speeds up the recovery proccess tremendously. The kid's beds were up in a matter of minutes with the corners lagging slightly. Ours, which sat in my car in the cold a few days, took longer. Regardless, none of the three took the full 48 hours which is referenced in the packaging.

I read a lot about foam beds having an odor. I did not experience an odor with any of these in the slightest, even when first opening.

You will want deep pocket sheets/pads/protectors. We have a variety of linens and regular sheets just do not cut it with these. Ashley did not cut any corners on standard bed size measurements and all of these fully fit the frame they are on, one is actually slightly too big. That coupled with the height, you need deep pocket sheets.

The beds offer pressure relief but don't suck you in. I like a firm bed and I would classify these as firm. It's my hope that a firmer bed will last longer. The beds do respond to more weight/pressure but certainly aren't pillowy soft. I felt like I was able to change posotions easily. A parter's weight/movements can still be felt but not to the extent of an interspring. Choice of foundation will probably impact this as well.

These do not sleep too hot for us. However, being children's beds, they are not loaded down with heavy blankets and comforters so I can't speak to how they might retain heat if that was the case.

As I said, time will be the biggest test. Our previous $1,200 mattress lasted less than 4 years. Hell, for $150/bed this was worth the gamble. Comparatively, these only have to last 6 months to be equivalent in price longevity.

TL/DR....Reasons for buying: Price, brand/company I have heard of, all foam construction with thick dense base.

289 people found this helpful

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22 comments

Tony W

THIS IS THE ONE!!

June 12, 2018

Size: KingStyle Name: 12 InchVerified Purchase

Okay so this is the best bed I have ever slept on. Slightly firm but I like that. My wife and I are separated nearly 100 lbs and there is no dip on the other side. It holds your position quite nicely!

This bed is SUPER COOL when sleeping. Not hot at all. I had a Queen Lucid cooling gel memory foam mattress I bought 2 years ago. It ran HOT and was horrible quality. This mattress is great quality and inflated fully within 30 minutes. It moved around tight corners nicely also.

Highly recommend 5 stars!!

269 people found this helpful

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11 comment

Matthew Lantz

I LOVE this bed

July 16, 2018

Size: TwinStyle Name: 12 InchVerified Purchase

I LOVE this bed, I am a big guy 6'3 300lbs and I fit comfortable on it and it forms to body. I haven't been able to sleep well, and with this bed I feel like I'm sleeping on a cloud. Highly recommend this bed and I will most likely buy another one for my daughter.

239 people found this helpful

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33 comments

The manufacturer commented on the review below

Joy L.

HARDEST MATTRESS!!

August 3, 2018

Size: QueenStyle Name: 12 InchVerified Purchase

214 people found this helpful

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88 comments

Joan

I am a side sleeper and this was hard for me to get comfortable.

July 30, 2018

Size: QueenStyle Name: 12 InchVerified Purchase

First of all I am not paid to make do this review. I bought this mattress after I read the reviews and I must say this mattress is very firm. I had to my a pillow top mattress pad just to soften this mattress a little. I am a side sleeper and this was hard for me to get comfortable.

215 people found this helpful

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22 comments

Angie

Maybe too firm for some, but perfect for me!

August 3, 2018

Size: QueenStyle Name: 12 InchVerified Purchase

I bought this bed after moving to a new place, before receiving this mattress I was sleeping on the floor so any bed would be a step up. I prefer something mildly firm since those ultra plush mattresses leave my body feeling sore. Many of the reviews on here say that the bed is firm but I really underestimated exactly how firm it would be. At first I was a bit disappointed with how solid it seemed but I can honestly say that I've slept so incredibly well the last couple of nights, better than I have in a while. So with that I'd say if you like those really soft plushy mattresses that your body sinks into, this isn't it. BUT if you prefer a firm mattress and something with great support I say go for it!

210 people found this helpful

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22 comments

mir athif faraz

Best mattress ever purchased

December 25, 2018

Size: QueenStyle Name: 12 InchVerified Purchase

After reading reviews about this mattress is as hard as rock,i was not positive about this mattress.
But trust me,this is the best mattress i have ever owned,as you can see in my pics,its so soft and comfy.
Its just perfect and i definitely recommended others to buy.
I can assure u that ul not regret

123 people found this helpful

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11 comment

osa

Great Firm Bed

March 6, 2019

Size: California KingStyle: 10 InchVerified Purchase

I am 6’2” 200lbs. Athletic build.

I am the type of person that reads and researched and reads and researched and reads and continues. And compare, compare, compare. I analyze the words in the title, the words in the bullets, description, amazon table comparison, every question asked, ever answer given, reviews for each level of stars to see common complaints, positives. I make sure the negatives are valid negatives and not just someone crying inappropriately. I also make sure the negatives apply to my preferences. Not all negatives would be negative to me.

I would consider this review very accurate and hopefully readers feel the same.

I wanted, and search high and low for a firm bed. This is a firm bed. Not medium firm. Not plush. Not medium plush. Not medium. Not rock hard firm. Just firm.

I think most sensible people of any height, size, shape, and weight, if they felt this bed, would agree with the word firm for this bed.
Also, if their preference is firm, they would like this bed.

I cant say I LOVE this bed. But I like it a lot. It’s a really good bed. I am glad for the purchase and at the price point as well, $360, it is a great deal.

When first getting on bed, there’s no give, just a flat feeling. Then little sink. Def not typical memory foam sink. But little sinking. You do feel the firm support. I am a side sleeper, and back sleeper, and half side half back sleeper (hopefully you know what I mean). And this still works well for me in any position. If sleeping on my side, how high I position my head on my pillow is what matters so that the space from my shoulder to neck is properly supported. When I turn to lay on my back it is a very comfortable feeling.

I would prefer “rock hard, barely any give” type of firm, but this firmness is the next best thing which is reason for four stars, but the description does say firm,so the bed matches its description for sure.

I purchased California King. The bed fully decompressed almost right away and my measurements is just about 12in in height which is perfect. I still let it sit for 48 hours also, before sleeping on it.

It’s a very nice off white color. The design is nice as well. Very pleased with the look of the bed. Beautiful looking bed.

Not much smell at all ever. Now and then, a slight bed in box scent emits, but it’s not strong, just noticeable, then dissipates fairly quickly.

If you want firm, make sure this is one of your top two choices and won’t be dissatisfied with this choice. You may not be IN LOVE, but you’ll be appreciative and happy with your experience, which is 100 times better than what could be the case in this not so perfect world.