Top critical review
Was stoked to receive this pitcher and water filter; ...
July 22, 2018
Update: Called the company this past Sunday and the man said he would forward the issue to a "specialist" who would call me later that day. Still haven't received a call 2 days later. Was going to give them a chance to redeem themselves with a possible new filter but now I will just be returning the item to Amazon
Was stoked to receive this pitcher and water filter; however, after following all the instructions, anytime I filter water into the pitcher I can see many different particles within the water. Some small and some larger and black, I even see hairlike particles which turned me off from the product. I am unsure if I received a defective filter or what but I was very unpleased with my initial experience with this company. I will have to look for something else that offers the same type of filtration unfortunately.