Top critical review
Missing many advertised features
December 6, 2017
I purchased three of these camera's and returned after 45 days. The camera by itself works well. If you only care about Live Viewing, this camera works fine. However many of the features advertised were missing or misleading:
-60-day return policy: This is through the manufacture only. Amazon has a 30 day strict return policy, however made a onetime exception for this.
-Cloud Continuous Recording: The cloud service only records an image every 10 seconds when no movement is detected. The issue is the movement detection is delayed and things are often missed.
-Cloud Smart Alerts: These are supposed to be an “Improved algorithm to ensure that you receive alerts only for the important events”. When I spoke to support, I was told this is a “Future Feature”.
-Cloud Multiple View Options: This was advertised as allowing you to access your videos anywhere (Smartphone, Tablet, Computer). When going to Zmodo’s site, the ability to view video had the message “Coming Soon”.
Since Zmodo seemed less than honest regarding the features, I don’t personally trust them to have a view inside of my house. Many of the reviews on this site seemed suspicious. Post purchase, I used the fakespot website, the product reviews received a “D” rating.