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You stand behind your productc& go that extra mile!
Reviewed in the United States on August 28, 2018
I did not receive the wire mesh basket with my purchase and wish to receive it since part of the price I paid did include this item part.
I gave attempted to use 2 well known different paper filters to not only cause large messes, but also lots of coffee grounds in eac cup ( ebarrassung whem sebung guest over for dinner!,
I have faith that Amazon will make this right to a loyal Amazon customer. I have a formal dinner party in the next 9 days & would enjoy praising your sevices as I always do on my products. I’m just getting ready to order some more stuff, but disappointment would cause me to purchase elsewhere on this small inconvenience.