Top positive review
A great value for a starter set and really excellent customer service!
Reviewed in the United States on May 2, 2018
PLEASE READ MY UPDATE AT THE BOTTOM
Balls are great quality.
Bag holds things nicely. And is decent quality.
Paddles are well built.
I have bracketed this next part as it no longer applies sine the update. [The grip on the paddle is TOO THIN. We have compared with multiple other paddles and had many people hold the paddle and others. There is no getting around it. The paddle has been uncomfortable for everyone to hold. I still use it, but I am thinking of modifying it to better fit my hand. Otherwise I will have to give up on these paddles.]
The ball holder part of the bag is annoying to use but functional.
I have been contacted by the seller/manufacturer who has gone to extraordinary lengths to make me happy. He has refunded my purchase and worked with his factory to modify the handles so that they are thicker which will be rolled out soon. Honestly I am totally blown away by this. Also, since writing this review, I have taken a dremel to one of the paddles to sand away some of the wood near the top of the grip. The thinness of the handle was forcing my pointer finger to get jammed against this bracing which was causing the discomfort. Modifying the paddle in this way has greatly improved their comfort and I remain very impressed with the actual paddle surface.
I have added a star to my review for such excellent customer service and will definitely be buying the updated kit when it comes out which I assume will bump up my review to a 5-star rating! Thank you so much Ping Larse!
Well, what can I say, Ping really came through. He sent me a pair of new paddles with the thicker handle. I have to say the paddles are now sooooo much more comfortable to hold! Personally, I have still gone ahead and modified them by sanding down the bracing a little bit, but I think that's just personal preference, and I didn't remove nearly as much material as before. Took 3 minutes with the dremel. I have updated my score to five stars because I now honestly believe this product deserves it. A great value for a really great set of paddles. Also, I can now say the balls included in this set are definitely great quality. I have since purchased more and different balls and these compare very favorably.