Amazon calculates a product’s star ratings based on a machine learned model instead of a raw data average. The model takes into account factors including the age of a rating, whether the ratings are from verified purchasers, and factors that establish reviewer trustworthiness.
I bought a pair of the white and silver shoes and there were literally no insoles or laces in them! This was not mentioned anywhere in the listing. How can you sell shoes like that to someone? Ridiculous and unacceptable. Don't waste your time buying this junk.