Top critical review
September 11, 2018
I don't normally leave product reviews. However, this situation warrants a review. In the 20 years that I've been an Amazon shopper, I've never had to return something until today. When I opened the box, it worked great. However, a few days ago, I noticed it was randomly powering on by itself. As the other reviewers have said, you have to jiggle the cable a bit to get the lightbox to even come on. When it works, it works great, but too much trouble to try to get it to function as it should.
I have done all my troubleshooting, I've switched cables and bricks, making sure it isn't the former and the latter. This tells me it's the lightbox itself that is defective. Seems like the USB cable isn't making a good connection. So, returning for a refund and purchasing a Cricut Bright Box, since I'm familiar with the Cricut brand.