Amazon calculates a product’s star ratings based on a machine learned model instead of a raw data average. The model takes into account factors including the age of a rating, whether the ratings are from verified purchasers, and factors that establish reviewer trustworthiness.
I have this to my mom for Mother’s Day and I’m really happy with it. It came in cute packaging, the scent of the candle is really nice, and the personalized labeling made for a really special gift. I do wish the candle was larger for the price, but I’m still happy with it.