Top positive review
Love It. 2nd one, old one wore out
Reviewed in the United States on March 24, 2019
My previous one finally had to be replaced after 8 years of parttime use (I traveled a lot, airline pilot until retired Nov 2018 30yrs big jets). The old one was black and the new one is hotrod red. The reason for replacement was two-fold. One reason was the dispenser valve lever seal wore out. It was leaking and after I cleaned the valve and area it leaked worse. 2) Cleaning is easy except the wire mesh associated with the dispensing valve. It got pretty gunked up with residue from the hot tea (no coffee for me) and it was hard to clean, and I was concerned about harsh chemicals in my hot tasty beverage. The programmable timer works great, set and forget, and that 0300 wakeups I had hot tea waiting. I use a paper filter for the hot tea bags which kept cleanup to a minimal. It held 12 cups and the heating timer is adjustable up to 4 hours, press a quick time to keep the heater on for the timer again. I put towels on top to keep it hot all day with a 4-hour setting. I really love this device. This is my 2nd one. Enjoy and Cheers.