Amazon.com: Customer reviews: DBPOWER 600A 18000mAh Portable Car Jump Starter (up to 6.5L Gas, 5.2L Diesel Engine) Battery Booster and Phone Charger with Smart Charging Port (Black/Red)

Top positive review

DB 600 A Jump Starter Works Great!! Excellent build quality! NOTE....Cables when plugged in are always Live!

January 21, 2017

DB 600 A Jump Starter Works Great! Built very solid. Excellent build quality. I purchased this mainly for high a compression motorcycle engine. Starts on the first try now.

I also tested its ability on a V8 engine with the 1000 CA battery completely disconnected. From unit 100% fully charged, it jump started the engine 10 times, and also jumped my motorcycle 4 times; and ONLY drained the unit to 72% indicated.

VERY IMPORTANT....When jump starter cables are plugged in to the unit, they are immediately live and hot instantly, even with on/ off switch to off. On/off switch only activates the USB portion. BTW, from 100%, unit drained down to 60% and charged phone 3 times.

Therefore, it will probably charge your phone 9 times from 100%, and it will probably jump start your car more than 20 times based on my testing of a V8 engine, from 100%. Its light worked very well and bright.

For 65$ on Amazon, and 3 yr warranty, this is a very good buy! I spent a great deal of time researching the different ones on youtube, and went with this one because of its quality and warranty. There were no good videos on this unit, so I made one myself:soon to be posted. My 2nd choice would be the Uxcell 600A for 48.99, but it did not have digital display, and build quality seemed inferior to the DB 600. There are most likely 3 diff manuf. out of china, that make all the diff models.

422 people found this helpful

Top critical review

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Amazon Customer

Does not work

November 21, 2019

Expensive, product not working, no customer support.

I purchased this 3 days ago because it was recommended on a website, also it has so many good reviews. My car is actually currently sitting in the garage with a dead battery. If you are hoping one day it can save your life, well you are in a gamble.

For reference, I have a middle aged Subaru Forester.

I followed the instruction and I was alerted for connecting the wrong charge on the battery. I switched around and it was still giving me the same warning. So I tried to contact their 24/7 support for 20 minutes and nobody answered. I had the option of either hanging up or leave a voice message. I then went to their website and the support page gave me an error message.

I was still full of hope and watched a few YouTube videos - well I noticed none of them really had to jump start their car. I then came to another video explaining that if the red light is on, the wire could be short circuit. However, there is suppose to be a button for fix all that. When I checked, that button does not exist on my product.

I’m in the process of returning this and I wouldn’t recommend this to my worst enemy. I bought a new car battery for $150, putting it in myself. If I can do it (80 lb girl), then I’m sure you can too.

10 people found this helpful

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Tom S

good and bad

September 23, 2019

Verified Purchase

I bought this pack for 2 reasons, 1) to start a car after 2 weeks in a parking lot and 2) to provide power for lighting. Test results so far 1) car did not get stuck yet, and 2) lights died prematurely, way too prematurely.
The vendor claims 18,000mAH, well I tested it and it dies right at 4,500mAH, that's about 1/4 of what is advertised. At the same time documentation states 66WH, that's closer (4.5 x 12 = 54) but still not there. Since people buy batteries for their power, this is clearly deceiving, be it ignorant or deliberate.

The good = through the discharge, the pack holds voltage very constant.
Another good = the 12V low power outlet is limited to 2 amps. They say 3 amps, I measured 2. But it is a good thing, because the small 5.5mm power connector and its wiring could not handle that much current and something would toast.
I also liked the digital charge display. It pretty much tracked my measurements, the problem is that it displays charge as a percentage of full charge, which is just a quarter of what's advertised.
Since I got caught by the impressive 18,000 number and it betrayed that miserably, it is two stars from me.

One person found this helpful

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Keith USA

A+ customer service. - But NO confidence in the product. AC-adapters FAILS

May 19, 2017

Verified Purchase

Purchased in 2017. In 2018 It FAILED to START my car, when car battery went dead. I received a full refund. DBPOWER CUSTOMER SERVICE eagerly rushed me a brand new unit, no cost. 2nd = NG. They made sure next replacement was fresh and worked well - and that I was pleased. A new full 3 year warranty restarted on the replacement jump starter. The DBPOWER 600A has the highest ratings, by a vast quantity of buyers. Their customer service gets 5 star rating too.
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Dec 2018, the units failed to charge via AC ADAPTERS after few months(??) 3RD unit will still recharge via CAR ADAPTER only. I keep DB POWER at home inside. I don't trust it out on the road. ( I purchased different brand jump starter 1 year ago, which I've kept in the car.)

4 people found this helpful

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Ping Chen

Is it just a one-time toy?

May 16, 2019

Verified Purchase

I bought it at end of August 2018. I charged it in full and used it to start my Honda SUV. It worked very well for the first time. Today I forgot turning off my car lights and car's battery went to dead. I tried to use my jump starter the 2nd time but it was dead too - not working at all. I had to turn to others to help me out. Its instruction reads to make sure it is over 30% charged before using it. My jump starter showed 51% power. I don't really know how much charged power is good enough to start a Honda SUV. I don't want to just spend the money to buy a one-time toy. I have contacted the seller to see if it is possible to replace one. I will update how thing is going here.

3 people found this helpful

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11 comment

Kindle Customer

Worked well until it didn't

December 30, 2019

Verified Purchase

Bought this on August 13, 217 and I used it to jump my Honda CRV multiple time since I got it but I pulled it out of my car to make sure it was charged and it will not work at all. As you can see from the first picture it is 100% charged, in the 2nd photo the power button is on and I am pushing the button for the light but it is not working and the display is not on. In the 3rd picture I have the power on and the car charger plugged in and the light is green but the LCD display is blank. I contacted DBPOWER and asked about the warranty and it is 3 years. They asked me for my address like they are going to send me another one but after asking for a good review and a video showing the issues I have not heard anything back. I guess time will tell if they stand by their products. I will update this review if I hear anything else. ***edit*** No response from the company since December 30.

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farrukmohammad L Kabir

Poor customer service, missing part

October 16, 2019

Verified Purchase

The item came with 64% charge and am not sure if that's normal as most people said it should come with almost 100% unless turned on/used for charging/jump starting before. So I am not quite sure if this is an open-boxed item that sometimes came from customer returned and I just received that item NOT the intact one.
Second, I never found a charging port for my hp laptop; none of these ports (came with this item) do not fit the hp laptop that surprised me a lot as how could they miss a popular brand like "hp". Was this a manufacturing flaw? The bottom line I can't charge my computer and it would be a heck on a long trip.
I tried to contact amazon customer service but every time they told me to contact the seller. I did but never get a response from them. Hope you will give a second thought before buying this item.

One person found this helpful

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choobies

Works but does not hold a charge for long

January 7, 2020

Verified Purchase

I bought this to have as an emergency backup but unfortunately due to the fact that it does not hold a charge very long, it is not suitable for that purpose. It will lose all of its charge within a couple weeks of charging. If you intend to leave this in your car for an emergency, you better remember to charge it every week or else it will be useless when you need it. I did use it to jump my car once when my battery died. Thankfully it was parked at home when this happened, because when I went to use my battery it was dead. I had to go inside and charge it for 2 hours before I could use it.

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11 comment

Brittany

Real Review - Worth A Read

December 23, 2019

Verified Purchase

This car charger works when you’re battery is dead enough that it won’t start. However, I had a car battery that was so dead when you turn the Infiniti on no lights come on. I patiently tried with this device before finally giving up and finding someone to help me jump my car. Frankly, this gives me cause for concern since I bought this for my wife so she wouldn’t be stranded with our children under any circumstance. I now know it can’t do that.

Other features are okay (adapters and ports). The light on the device is pathetic, but it would help I suppose if you were completely stranded.

Bottom line - you buy this if you want to make sure you can jump your car in a Target parking lot. You do not trust it implicitly on trips when you’ll actually be in the middle of nowhere

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Shane and Celie

The battery broke and then they replaced it. Hopefully it doesn't break again

July 17, 2019

Verified Purchase

After a few months the charging port of the batter broke - the plug broke of into the device itself. The customer service was excellent and they easily replaced it. However, I am concerned about the reliability of the product. I used it once to restart my car battery and was pretty confused about whether I was doing it right but then it worked.

One person found this helpful

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Matthew Cushing

Does it hold a charge?

May 25, 2019

Verified Purchase

This little battery would be ideal if it would hold a charge for more than 2 to 3 weeks. I have written the manufacturer to ask if this is a defect or the usual result. I have received no reply.

2 people found this helpful

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11 comment

BroBro

No good, won't jump start!

August 16, 2017

Verified Purchase

Got stuck - it didnt work at all! Only thing is can charge is your cell phone. Didnt start my jeep and it was at 86% charge. Also wouldn't jump-start my boat. They sent me a new one, when I get it, I will see if it works any better.

12 people found this helpful

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66 comments