Top positive review
It fits my alcaltel 3T tablet but only has 6 back light colors
December 10, 2018
Cooper Cases customer service is over the top. they were very attentive to the issue of not having all the back-light colors and expedited a replacement cover and keyboard set that I received in about 2 days. Because of their customer service effort I am giving the product 5-stars.
The sticky keys issues has resolved it's self once the keyboard charged for 6 hours. I am now upgrading to 4 stars. It would be 5 stars but for some reason i only have 6 back-light colors instead of the 7 that are advertised. It's not enough for me to send back or ask for a replacement but it's not as advertised.
First, not sure how many other prospective buyers are looking for an keyboard/cover combo that fits the Alcatel 3T 8" tablet (TMobile), this one does. My tablet is 5.9" x 8.3", with a 9.5" diagonal measurement. This product fits well on my tablet.
Second, i'm having issues with sticky keys the one press of a key creates a double or triple character generation when typing, i.e. pressing "n" = nn or nnn. Not all keys are like this and it doesnt matter whether you quickly tap the keys or typing at regular speed, the results are the same. So not sure if the keys need to break in or if the key board needs to be fully charged.
I have contacted coopercases.com using their help email address (typed the email with the sticky keys so they can enjoy the keyboard as much as I am at the moment) and am waiting a response as to whether the sticky keys need to be "broke in" or if the keyboard is defective. I will update when I have more information.