Top critical review
Pull-up bar? Ok. Customer service? Fantastic.
October 4, 2016
In terms of the pull-up bar itself, it's a good weight and has EXCELLENT installation tools to fit in your doorway.
The only con is that this pull-up bar has no locking mechanism for its tightness, so you can easily over-tighten the bar and do BAD damage to your door-frame.
We noticed this immediately after installing our pull-up bar. When my husband and I tried pull-ups, the bar would continue to rotate and tighten. This did not allow us to get a good grip on the bar to execute proper form, and it also did damage to our doorway.
We contacted Garren Fitness immediately and they have shown us the FASTEST customer support response we have ever seen. They sent us a replacement bar to see if that would help fix the issue AND gave us a full refund.
So, even though the bar did not work for us, it may work for you. Either way, the customer service we received was EXCELLENT and would definitely encourage us to do business with them again.