Top critical review
This pitcher was falling apart when I received it.
July 11, 2018
I tried to find a way to communicate to you about my problem, before writing this review, but there doesn’t seem to be a way to reach you directly.
I ordered the 10 cup pitcher on April 11, ‘18.
I didn’t take it out of the box until just recently. I cleaned the pitcher & then put it together, to use. The plastic “clips” that hold the flip-up top, over the fill port, doesn’t fit properly, & the top is loose & keeps popping off. There is also a leak which appears to be coming from somewhere on the handle in the way it’s attached to the body of the pitcher.
It needs to be replaced, but since I can’t find another way to communicate, I’m writing this review. Maybe you’ll see it & fix this ? In the meantime, I need another pitcher, so I’m taking a chance that you’ll see this, or at least that the next one will be made properly. This has been a bit Irritating & disappointing.