Top critical review
Buyer beware: Product inconsistency.
February 23, 2018
Something is terribly wrong with my most recent, 2/12/18, order of this product. My first two Amazon shipments of Purina Fancy Feast Grilled Poultry & Beef were fine. I've purchased Fancy Feast grilled, marinated, and specialty varieties for 15 years. I rarely write product reviews.
It seems became clear that either 1) this box is counterfeit or 2) Purina changed their manufacturing process (I *hope* not), or 3) this box came from a plant with serious quality control problem.
Here are this issues with this box
* This seemed like no big deal but was my first clue that something was off in this package: All cans have subtle but distinctly different labels (grey hue, different image, brighter pink, washed out turquoise, ingredients listed in black print not white, small placement/alignment changes in text/captions). I dismissed this as a printing issue or label change.
* This was a bit more bothersome: 21 of 24 cans had side dents (the box looked normal and had sustained only minor damage-not located in such a way as to account for nearly the can damage).
* The deal breaker problem: This is not even the same food: Large chunks of meat, not small bits. Cat rejected it, even the gravy. More detail:
** First can opened (beef) had chunks 1+" x 3/4" versus the usual 1/4" x 1/4" chunks. My cat tried but couldn't eat most of first small serving from the can, pulling the largest chunks out of bowl and leaving them aside. He left remaining servings from that can untouched.
** Second can (chicken): same large chunks, licked a bit of gravy off the top but left all food and all remaining gravy in the bowl. (hours later he still had not touched the first small serving from this can.)
** We're not going to bother trying the turkey. Clearly something is amiss.
I am in a quandary as to whether or not I can continue to order this particular product from Amazon.