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Showing 1-10 of 113 questions
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  • 6
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Answer:
RoboVac 15C MAX supports wifi features and the users can enjoy the Alexa and the Google Assistant voice control services.
EufyHome
Seller · July 30, 2019
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Answer:
We provide a 30-day refund guarantee for any reason. If there is any quality problem, we are glad to arrange the exchange within the 12 months and cover the return cost if the return is needed. Currently, we have no other extended warranty service. If you want to purchase the Extended Protection Plan, please contact ot… see more We provide a 30-day refund guarantee for any reason. If there is any quality problem, we are glad to arrange the exchange within the 12 months and cover the return cost if the return is needed. Currently, we have no other extended warranty service. If you want to purchase the Extended Protection Plan, please contact other insurance sellers for more details. see less We provide a 30-day refund guarantee for any reason. If there is any quality problem, we are glad to arrange the exchange within the 12 months and cover the return cost if the return is needed. Currently, we have no other extended warranty service. If you want to purchase the Extended Protection Plan, please contact other insurance sellers for more details.
EufyHome
Seller · August 30, 2019
  • 1
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Normally, we recommend the users pick up objects like clothing and loose paper before using the RoboVac. Lift up cords for blinds or curtains, and move power cords and fragile objects out of the way. Also, yes, if the wheel is stuck, the app will send the notification.
EufyHome
Seller · July 31, 2019
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Yes but get a vac that does mapping of the room, if it doesn’t map the room it doesn’t ever really run a clean route it just goes until either the battery is dead or it gets stuck, think about it if it never knew where it started how would it know it is finished.
MICHAEL SANFORD
· July 29, 2019
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I don't know, I have read that the company is very cooperative.
William A Thompson
· December 2, 2019
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Yes, both of the 2 models have the same 4 Cleaning modes: Auto, Spot, Edge and Quick Clean.
EufyHome
Seller · October 21, 2019
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Answer:
Below is how the home feature works: The ray from the base covers a sector area (within 3ft to the right and left side and 6ft from the front), so when the RoboVac goes into the area, it will quickly detect the base and go back straightforward. When receiving a command of returning / or running out of power, the RoboVa… see more Below is how the home feature works: The ray from the base covers a sector area (within 3ft to the right and left side and 6ft from the front), so when the RoboVac goes into the area, it will quickly detect the base and go back straightforward. When receiving a command of returning / or running out of power, the RoboVac turns around at the same place to detect whether the base is around (within 3ft to the right and left side and 6ft from the front). If it finds the base within that area, it returns quickly; however, if it did not find the base after spinning the circle, it will start to find its way along the edges until it finds the charging station. see less Below is how the home feature works: The ray from the base covers a sector area (within 3ft to the right and left side and 6ft from the front), so when the RoboVac goes into the area, it will quickly detect the base and go back straightforward. When receiving a command of returning / or running out of power, the RoboVac turns around at the same place to detect whether the base is around (within 3ft to the right and left side and 6ft from the front). If it finds the base within that area, it returns quickly; however, if it did not find the base after spinning the circle, it will start to find its way along the edges until it finds the charging station.
EufyHome
Seller · December 3, 2019
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You can schedule it and/or run it by remote. You can even run it manually with the remote while it is running it's scheduled time, if you want.
Amazon Customer
· November 29, 2019
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No it's totally random
Mike
· October 5, 2019
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The 6ft radius is a recommended space for the charging base, however, that does Not mean the RoboVac won't return to the charging base if space is not enough. Please make sure to install the charging base against a wall, and remove obstacles within 1m/3ft to the right and left side and 2m/6ft to the front as possible. … see more The 6ft radius is a recommended space for the charging base, however, that does Not mean the RoboVac won't return to the charging base if space is not enough. Please make sure to install the charging base against a wall, and remove obstacles within 1m/3ft to the right and left side and 2m/6ft to the front as possible. Would you try installing the charging base at the place where the RoboVac can easily access, and test different locations to find the best location for the charging base? see less The 6ft radius is a recommended space for the charging base, however, that does Not mean the RoboVac won't return to the charging base if space is not enough. Please make sure to install the charging base against a wall, and remove obstacles within 1m/3ft to the right and left side and 2m/6ft to the front as possible. Would you try installing the charging base at the place where the RoboVac can easily access, and test different locations to find the best location for the charging base?
EufyHome
Seller · November 25, 2019