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Showing 121-130 of 134 questions
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Answer:
Never had this problem contact Eufy support they answer within 24 hrs and will be glad to help. Best customer service of any company I have ever dealt with
Gail S. Behler
· August 22, 2019
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It has 1 year warranty. I called the customer service department and they were vary helpful. They are replacing my unit free of charge.
William S
· August 29, 2019
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Answer:
Thank you for leaving a message on Amazon.

We're sorry the Robovac 11s Max sold out currently. The new patch is estimated to arrive at our warehouse on 25th June 2019. … see more
Thank you for leaving a message on Amazon.

We're sorry the Robovac 11s Max sold out currently. The new patch is estimated to arrive at our warehouse on 25th June 2019.

Please let us know if you need any further assistance, and we're always here for you.

Eufy Customer Satisfaction Team see less
Thank you for leaving a message on Amazon.

We're sorry the Robovac 11s Max sold out currently. The new patch is estimated to arrive at our warehouse on 25th June 2019.

Please let us know if you need any further assistance, and we're always here for you.

Eufy Customer Satisfaction Team

EufyHome
Seller · June 19, 2019
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Answer:
Please note our RoboVac can work with the voltage from 100V-240V.
EufyHome
Seller · September 13, 2019
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The RoboVac has the charging base to get it recharged when the battery is lower. And we currently have a discount off our RoboVac 11S Max.
EufyHome
Seller · June 17, 2019
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Sounds like it wasn't charged completely . Place it back into dock .wait to see if it turns blue . Check troubleshooting in owner manual
Amazon Customer
· October 13, 2019
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It is not recommended to use RoboVac 11S Max on thick (total thickness over 26 mm /1.02 in) or plush carpets. Normally it can cross this small ledge successfully, but we still hope you can contact our support and send us a picture showing this ledge for us to better identify it.
EufyHome
Seller · June 13, 2019
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I have an android and haven't tried it yet, but I do love it!!
Amazon Customer
· July 9, 2019
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Compared to our RoboVac 30C, our RoboVac 11S Max has stronger suction. Another major difference is that our RoboVac 11S Max does not support Wi-Fi.
EufyHome
Seller · June 11, 2019
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It will hang up
Jerry W
· August 26, 2019