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Showing 1-10 of 139 questions
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Answer:
Kindly advised that our RoboVac 11S Max detects with infrared ray and very dark-coloured objects/carpets absorb the ray, so the RoboVac will not be able to recognize them. If your house doesn't have a stair, you can cover the 3 drop sensors with white tape.
EufyHome
Seller · June 12, 2019
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Please use the Max mode or spot cleaning model to clean the pet hair. Also, please clean the accessories and the suction inlet more frequently if your house has the pet.
EufyHome
Seller · June 14, 2019
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The RoboVac 11S Max doesn't support the wifi function, and it can't work with Google Assistant or Amazon Alexa.
EufyHome
Seller · June 15, 2019
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Hi, please contact our eufy support, and we surely will help you fix your RoboVac issue.
Eufy
· June 28, 2019
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Yes, if you mean the normal kick-out from scratching; no if you think it will clean a litterbox.
Bertie House
· August 21, 2019
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Yes! Works freat on mine
Brandi
· July 9, 2019
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Our Robovac 11S Max works with the voltages from 100 - 240V.
EufyHome
Seller · June 17, 2019
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no, you have to restart it
jose
· August 28, 2019
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Answer:
We will provide the filter for this RoboVac on Amazon, and the listing will be available around the next month. Please contact our support if you need any other assistance.
EufyHome
Seller · June 24, 2019
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The filte for our 11S Max will be available on Amazon around the next month, and the accessories like the rolling brush/side brush can be interchangeable for our RoboVac 11S.
EufyHome
Seller · June 24, 2019