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  • 22
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Answer:
Thank you for the question. The "Intelliboost" feature is a very useful one and one we are quite proud of.
The intent behind it is to make the booster safer to use and also protect the RG500 to ensure a long life. Jump Starter/Booster packs without this feature will simply send power to the cables regardless of what t… see more
Thank you for the question. The "Intelliboost" feature is a very useful one and one we are quite proud of.
The intent behind it is to make the booster safer to use and also protect the RG500 to ensure a long life. Jump Starter/Booster packs without this feature will simply send power to the cables regardless of what those cables are hooked to. With the "Intelliboost" cables on the Rugged Geek RG500, the cables can be touched together and they won't spark. When you first plug the cables into the RG500, the light on them will alternate red/green. Once you connect the cables to a battery on a vehicle that needs boosting, it will check to ensure the cables are connected to the right polarity (red to positive, black to negative). It will then ensure the draw from the vehicle is proper. Assuming all is good, the light will turn a solid green and you are ready to start your car. The best process to use here is to connect them to your vehicle, turn the vehicle key to accessory (that allows the Intelliboost cables to ensure the draw is proper and there are no shorts), the light will go green, and then start the vehicle.
One huge plus with these cables is that once the vehicle starts, the cables will detect the surge in power going back to the battery (from the vehicle's charging system) and will stop power from going back into the booster pack. This is a strong safety feature as many inferior jump starter/booster packs do not have this protection and with those, if you are not quick to disconnect the pack from the battery after the vehicle starts, it could seriously damage the pack or worse.
This is the safest way to jump start a vehicle.
If you want to see it in action, check out https://www.youtube.com/watch?v=wKLfAf_6tFQ see less
Thank you for the question. The "Intelliboost" feature is a very useful one and one we are quite proud of.
The intent behind it is to make the booster safer to use and also protect the RG500 to ensure a long life. Jump Starter/Booster packs without this feature will simply send power to the cables regardless of what those cables are hooked to. With the "Intelliboost" cables on the Rugged Geek RG500, the cables can be touched together and they won't spark. When you first plug the cables into the RG500, the light on them will alternate red/green. Once you connect the cables to a battery on a vehicle that needs boosting, it will check to ensure the cables are connected to the right polarity (red to positive, black to negative). It will then ensure the draw from the vehicle is proper. Assuming all is good, the light will turn a solid green and you are ready to start your car. The best process to use here is to connect them to your vehicle, turn the vehicle key to accessory (that allows the Intelliboost cables to ensure the draw is proper and there are no shorts), the light will go green, and then start the vehicle.
One huge plus with these cables is that once the vehicle starts, the cables will detect the surge in power going back to the battery (from the vehicle's charging system) and will stop power from going back into the booster pack. This is a strong safety feature as many inferior jump starter/booster packs do not have this protection and with those, if you are not quick to disconnect the pack from the battery after the vehicle starts, it could seriously damage the pack or worse.
This is the safest way to jump start a vehicle.
If you want to see it in action, check out https://www.youtube.com/watch?v=wKLfAf_6tFQ

RUGGED GEEK
Seller · September 28, 2015
  • 20
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Answer:
We rate the capacity in Wh as it takes out the variable of voltage. The RG1000 is rated at 38.85Wh. This is calculated using 10,500mah @ 3.7V. The reason Wh is a more accurate measure of capacity is that there are many products on the market with an inflated mAh rating. They achieve this inflated rating by using a lowe… see more We rate the capacity in Wh as it takes out the variable of voltage. The RG1000 is rated at 38.85Wh. This is calculated using 10,500mah @ 3.7V. The reason Wh is a more accurate measure of capacity is that there are many products on the market with an inflated mAh rating. They achieve this inflated rating by using a lower voltage than actual. We use high discharge rate Grade A lithium cells in all our jump starters. Thank you for your interest in Rugged Geek. see less We rate the capacity in Wh as it takes out the variable of voltage. The RG1000 is rated at 38.85Wh. This is calculated using 10,500mah @ 3.7V. The reason Wh is a more accurate measure of capacity is that there are many products on the market with an inflated mAh rating. They achieve this inflated rating by using a lower voltage than actual. We use high discharge rate Grade A lithium cells in all our jump starters. Thank you for your interest in Rugged Geek.
RUGGED GEEK
Seller · November 4, 2016
  • 11
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Answer:
No, if there is power going in (charging), it cannot be used for output (charging) at the same time.
RUGGED GEEK
Seller · September 22, 2015
  • 5
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    votes
Answer:
The air compressor is designed for up to 150psi. The amount you charge it depends, of course, on how much you use it. If you are just wanting to keep it fully charged and ready in your vehicle for an emergency situation, the rule of thumb is that the battery will discharge approximately 1-2% per month in the off (sleep… see more The air compressor is designed for up to 150psi. The amount you charge it depends, of course, on how much you use it. If you are just wanting to keep it fully charged and ready in your vehicle for an emergency situation, the rule of thumb is that the battery will discharge approximately 1-2% per month in the off (sleep) mode. This means that even after a year, it will still have enough power to boost most vehicles and inflate tires. That said, our recommendation is to charge it up every 3-4 months just to be sure it has as much charge as possible for when you need it. There is an included car charger to make this convenient. Hope this helps. see less The air compressor is designed for up to 150psi. The amount you charge it depends, of course, on how much you use it. If you are just wanting to keep it fully charged and ready in your vehicle for an emergency situation, the rule of thumb is that the battery will discharge approximately 1-2% per month in the off (sleep) mode. This means that even after a year, it will still have enough power to boost most vehicles and inflate tires. That said, our recommendation is to charge it up every 3-4 months just to be sure it has as much charge as possible for when you need it. There is an included car charger to make this convenient. Hope this helps.
RUGGED GEEK
Seller · March 13, 2016
  • 4
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Answer:
The RG500 is covered by a 12 month no hassle warranty for residential use. We believe in, stand behind and are regular users of our products.
RUGGED GEEK
Seller · September 10, 2015
  • 4
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Answer:
Definitely subjective, but as a general rule you should be able to charge both iPhones and some of your laptop. The laptop is most subjective as laptop batteries can differ significantly in size. Also depends if you're using the laptop or phones at the same time as they are charging. You can look at the mAh rating on y… see more Definitely subjective, but as a general rule you should be able to charge both iPhones and some of your laptop. The laptop is most subjective as laptop batteries can differ significantly in size. Also depends if you're using the laptop or phones at the same time as they are charging. You can look at the mAh rating on your iPhones (plus, 5 or 6, etc) and the laptop and compare that to the mAh on our jump starter to give you an idea. Just keep in mind there is some loss in transferring that power. Hope this helps. see less Definitely subjective, but as a general rule you should be able to charge both iPhones and some of your laptop. The laptop is most subjective as laptop batteries can differ significantly in size. Also depends if you're using the laptop or phones at the same time as they are charging. You can look at the mAh rating on your iPhones (plus, 5 or 6, etc) and the laptop and compare that to the mAh on our jump starter to give you an idea. Just keep in mind there is some loss in transferring that power. Hope this helps.
RUGGED GEEK
Seller · February 22, 2016
  • 3
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Answer:
Yes, but most airlines ask that any products with lithium batteries be carried onto the flight. Each airline differs, but what they look at is the capacity of the battery, the wh rating. The RG1000 is rated at 38.9wh and is well within the 100wh guidelines most airlines have. Here is some information from the US DOT si… see more Yes, but most airlines ask that any products with lithium batteries be carried onto the flight. Each airline differs, but what they look at is the capacity of the battery, the wh rating. The RG1000 is rated at 38.9wh and is well within the 100wh guidelines most airlines have. Here is some information from the US DOT site: http://phmsa.dot.gov/safetravel/batteries (This fits into the "Lithium-Ion Battery, installed in a device (up to 100 watt-hours )" category". So you shouldn't have problems, but it's always best to check the guidelines for whichever airline you are using before flying.
Thank you
Rugged Geek see less
Yes, but most airlines ask that any products with lithium batteries be carried onto the flight. Each airline differs, but what they look at is the capacity of the battery, the wh rating. The RG1000 is rated at 38.9wh and is well within the 100wh guidelines most airlines have. Here is some information from the US DOT site: http://phmsa.dot.gov/safetravel/batteries (This fits into the "Lithium-Ion Battery, installed in a device (up to 100 watt-hours )" category". So you shouldn't have problems, but it's always best to check the guidelines for whichever airline you are using before flying.
Thank you
Rugged Geek

RUGGED GEEK
Seller · February 3, 2017
  • 3
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Answer:
My 2010 Harley Ultra had a completely dead battery and this started it up without any trouble. Carry it everywhere I go now.
rr
· October 9, 2015
  • 2
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Answer:
This should work as the charging system is designed to have some tolerance in it for voltage and will only draw the amperage needed. That said, it is difficult for us to be 100% certain on this as there are many variables and types of solar panels/regulators on the market. I hope this helps.
RUGGED GEEK
Seller · April 6, 2017
  • 2
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Answer:
It does not come with one, but there are sellers on Amazon such as https://www.amazon.ca/MagSafe-DC-Cable-External-5-5x2-5mm/dp/B00JQ4I4D6 that offer ones that will work.
RUGGED GEEK
Seller · January 18, 2017