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Showing 1-10 of 399 questions
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  • 8
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Answer:
Yes you can. You can even download some clips onto your phone.
Marc
· March 23, 2019
  • 4
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Answer:
3 years I’ve had it. Maybe once a year when we have internet outages or power goes out. Most of the time it resets and reboots itself.
Stl Medic
· July 26, 2019
  • 2
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Answer:
No, the cameras are not compatible with any third-party apps/devices. The camera connects only with Yi Home App.

-YI Support Team.

YI Technology
· April 12, 2019
  • 1
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Answer:
Valued Customer,

Thank you for showing interest in our product. … see more
Valued Customer,

Thank you for showing interest in our product.
Yes, you can read the SD card in a PC instead of a cell phone.

If you require further information, please feel free to contact our support team
Via our contact options below.

Email us directly at support@yitechnology.com
Call us at 1-844-234-8492 (M-F 8-5PM PST).

Best Regards,
YI Technical Support
(Tim) see less
Valued Customer,

Thank you for showing interest in our product.
Yes, you can read the SD card in a PC instead of a cell phone.

If you require further information, please feel free to contact our support team
Via our contact options below.

Email us directly at support@yitechnology.com
Call us at 1-844-234-8492 (M-F 8-5PM PST).

Best Regards,
YI Technical Support
(Tim)

YI Technology
Seller · June 18, 2019
  • 1
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    votes
Answer:
In other questions/answers, YI has said that it will record continuously for 4 days on a 32 gb card. Mine is set to record only on movement within a defined space (you can define the boundaries for movement in the app) at which time it also sends me a notification. It is quite sensitive to movement even when sensitiv… see more In other questions/answers, YI has said that it will record continuously for 4 days on a 32 gb card. Mine is set to record only on movement within a defined space (you can define the boundaries for movement in the app) at which time it also sends me a notification. It is quite sensitive to movement even when sensitivity is decreased. It also sees a change in light in that area, such as car headlight brightness on objects in that area, as movement so starts recording. see less In other questions/answers, YI has said that it will record continuously for 4 days on a 32 gb card. Mine is set to record only on movement within a defined space (you can define the boundaries for movement in the app) at which time it also sends me a notification. It is quite sensitive to movement even when sensitivity is decreased. It also sees a change in light in that area, such as car headlight brightness on objects in that area, as movement so starts recording.
B1
· March 28, 2018
  • 1
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Answer:
Yes it is a camera, but not a good security camera. It is not good for viewing but has a wide view and sharp image. I set it up easy, simple directions, but you may find it difficult to read. Company has access to your data once you accept their terms of service and is an invasion of privacy. I use it all the time but… see more Yes it is a camera, but not a good security camera. It is not good for viewing but has a wide view and sharp image. I set it up easy, simple directions, but you may find it difficult to read. Company has access to your data once you accept their terms of service and is an invasion of privacy. I use it all the time but not any more. Bad camera by a bad company. It is a great camera to start out with. It is made of cheap plastic, but is very sturdy and small. It takes up so much room tho. Cable is long but is a fire hazard, not a big concern. It is a bad camera! I like it tho because of the picture and ease of access with the app. Careful because it sometimes doesn't work after 4-5 months. Hope this helps. see less Yes it is a camera, but not a good security camera. It is not good for viewing but has a wide view and sharp image. I set it up easy, simple directions, but you may find it difficult to read. Company has access to your data once you accept their terms of service and is an invasion of privacy. I use it all the time but not any more. Bad camera by a bad company. It is a great camera to start out with. It is made of cheap plastic, but is very sturdy and small. It takes up so much room tho. Cable is long but is a fire hazard, not a big concern. It is a bad camera! I like it tho because of the picture and ease of access with the app. Careful because it sometimes doesn't work after 4-5 months. Hope this helps.
FireEmblemSOS
· May 3, 2019
  • 0
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Answer:
Every time the camera detects motion it will send a notification to you with a 6 seconds long alert video. However, if the camera has an SD card it will record the entire activity and save it.

The 6 seconds alert videos will be available for you to watch for 7 days(stored in the cloud) and the videos of the entire … see more
Every time the camera detects motion it will send a notification to you with a 6 seconds long alert video. However, if the camera has an SD card it will record the entire activity and save it.

The 6 seconds alert videos will be available for you to watch for 7 days(stored in the cloud) and the videos of the entire activity saved in the SD card will be available to you until it is overwritten and is not time-based. The camera has loop recording because of which once the SD card is full it will automatically overwrite the oldest video with the newest ones.

If this is not working on your camera, please reinstall the app and allow all permissions asked by the phone and also ensure '' Motion Detection '' is turned on in the settings menu on the YI Home app.

- YI Support Team
(Tim) see less
Every time the camera detects motion it will send a notification to you with a 6 seconds long alert video. However, if the camera has an SD card it will record the entire activity and save it.

The 6 seconds alert videos will be available for you to watch for 7 days(stored in the cloud) and the videos of the entire activity saved in the SD card will be available to you until it is overwritten and is not time-based. The camera has loop recording because of which once the SD card is full it will automatically overwrite the oldest video with the newest ones.

If this is not working on your camera, please reinstall the app and allow all permissions asked by the phone and also ensure '' Motion Detection '' is turned on in the settings menu on the YI Home app.

- YI Support Team
(Tim)

YI Technology
Seller · August 22, 2019
  • 0
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Answer:
I think you have to have the speaker on you have to turn it on. And there might be an area where you can click to record sound.
jan
· July 19, 2019
  • 0
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Answer:
Nope. No SD carded needed for live action or for cloud storage of footage.
CEMarse
· August 27, 2019
  • 0
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    votes
Answer:
Yes, it works with the YI Home app. You can monitor it or make changes to its settings using the YI Home app.

- YI Support Team … see more
Yes, it works with the YI Home app. You can monitor it or make changes to its settings using the YI Home app.

- YI Support Team
(Tim) see less
Yes, it works with the YI Home app. You can monitor it or make changes to its settings using the YI Home app.

- YI Support Team
(Tim)

YI Technology
Seller · July 30, 2019