Got the robot 5 weeks ago, ran 6 times. today when i pressed the blue start button it turned yellow and did nothing. tried many times. did it break?

asked on October 13, 2019

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Sounds like it wasn't charged completely . Place it back into dock .wait to see if it turns blue . Check troubleshooting in owner manual
Amazon Customer
· October 13, 2019
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Just to make sure, would you please make sure the main button on the bottom is turned on("I" means on, ”O“ means off)? Then press the auto cleaning button on the top or on the remote. If the main switch is not turned on and the unit is on the base, it beeps but will not move. If the issue still can't be fixed, please contact our support so we can assist you further.
EufyHome
Seller · October 14, 2019
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