I have black and white carpets that robotvacs will not go over and I live in a single story house with no stairs. Can you turn off ledge detection?

asked on June 11, 2019

Showing 1-1 of 1 answers

Kindly advised that our RoboVac 11S Max detects with infrared ray and very dark-coloured objects/carpets absorb the ray, so the RoboVac will not be able to recognize them. If your house doesn't have a stair, you can cover the 3 drop sensors with white tape.
EufyHome
Seller · June 12, 2019
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