Dear Michelle Smith:
Thank you for your support of UOhost products.
Are you having any problems during the use of the machine?
When the machine begins to sublimate, the temperature will drop briefly, which is normal, and then it will quickly rise to the set temperature.
I hope that you can contact us by email so that we can better solve your problem.
Pls don’t worry, for this machine, we have one year warranty and all life technical support.so if it is our problem, we will exchange or refund for you.
Waiting for your news