I hook up the cable with a USB 2.0 Port, however, after format it, the clone software cannot find the SSD device. Any suggestions?

asked on May 19, 2017

Showing 1-2 of 2 answers

If you are using a new SSD drive or an HDD, you need to initialize it first and then format it. You can search for "how to initialize an external hard drive" for directions on this. Instructions vary a bit between Windows 10, 7, and Vista.). If this is not your problem, it is also slightly possible that your new Sabre… see more If you are using a new SSD drive or an HDD, you need to initialize it first and then format it. You can search for "how to initialize an external hard drive" for directions on this. Instructions vary a bit between Windows 10, 7, and Vista.). If this is not your problem, it is also slightly possible that your new Sabrent device is at fault. I bought 3 and one doesn't work. To test yours, try reading a drive (from someone else?) on another computer that has a USB 3 port. USB 3 plugs and ports have a color of plastic inside other than black - often it is blue. If you can detect (read) another drive on another computer with this adapter, it is not the problem. When initializing a drive, you should try to avoid having any other drives or flash sticks plugged in to help avoid initializing the wrong one by mistake (erasing it completely!). When you get to the step where you see a box showing all the drives on the computer (even the cd/DVD drive), you should see the new drive listed (at the bottom maybe). The capacity listed should be just a bit smaller than what your new drive is rated. Then you can right click on the horizontal rectangular box for that drive and choose initialize. see less If you are using a new SSD drive or an HDD, you need to initialize it first and then format it. You can search for "how to initialize an external hard drive" for directions on this. Instructions vary a bit between Windows 10, 7, and Vista.). If this is not your problem, it is also slightly possible that your new Sabrent device is at fault. I bought 3 and one doesn't work. To test yours, try reading a drive (from someone else?) on another computer that has a USB 3 port. USB 3 plugs and ports have a color of plastic inside other than black - often it is blue. If you can detect (read) another drive on another computer with this adapter, it is not the problem. When initializing a drive, you should try to avoid having any other drives or flash sticks plugged in to help avoid initializing the wrong one by mistake (erasing it completely!). When you get to the step where you see a box showing all the drives on the computer (even the cd/DVD drive), you should see the new drive listed (at the bottom maybe). The capacity listed should be just a bit smaller than what your new drive is rated. Then you can right click on the horizontal rectangular box for that drive and choose initialize.
Allan Morrill
· May 20, 2017
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The ssd is not yet initialized. In Windows 8 and later, go to disc management and initialize ssd then right click in area that says unallocated and select new simple volume.
Paul…
· May 19, 2017
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