Top positive review
In short, simply blown away!
Reviewed in the United States on February 19, 2017
This review is after about 3 months of usage. In short, simply blown away! This is by far the best 'thing' I've ever slept on. From floors to air pads, dorm room bunks, blow-up mattresses, dingy motels, and 5-star hotels - you name it, I've slept on (or in) it. In detail, I'm 6'5", 180lbs and went with the queen 8" mattress for me and the full 4" mattress for my daughter. I slept on a luxury queen pillow top mattress and box spring for the last 6 years. We moved into a new place and I decided to use these mattresses temporarily while I took the time to test out my next long term set. On morning number one, for both my daughter and I, we couldn't stop talking about how insanely comfortable the mattresses were.
Here are some factors that coincide with my experience. With my Garmond health monitor, I could see a distinct positive difference in my deep sleep cycle between the previous mattress and this Zinus Sleep Master. I used to fall asleep with books, magazines, remote control on the bed next to me and wake up with them on the floor. Now, they stay right where I left them. I may roll over once or twice but I usually wake up in the same position I fell asleep in and when I wake up, I'm awake! It's almost scary to realize how much of my life went by without this kind of rest.
I did read a ton of comments and the ones that cause most concern I'll compare. First, the packaging was fine. The box is big and bulky but I could carry it up 2 flights of stairs without rest or the need for help. The mattress comes vacuum sealed in a thick plastic wrap. Be careful slicing it open as it's tight on the mattress and you can accidentally cut the removable (and washable) zippered wrap or even into the mattress itself. Regarding the odor that people have noted in other comments. There was a factory/chemical/plastic smell. I'd have to say something closer or comparable to a very light 'new car' smell. Like anything new I wear or sleep under, I washed the thin zippered wrap by itself and dried it once. I've always put a couple dryer sheets on a mattress when I change sheets and did so again with the Zinus mattress. There was no chemical smell after washing the wrap and I'm actually in bed now laying on it while writing this review and there's no smell at all.
There was no mold anywhere to be seen. It's unfortunate that people experienced it and I'm not sure if it's a factory issue or a storage issue. Both mattresses came vacuum sealed in heavy plastic - heavy enough to keep the mattress compressed until it was removed from the box AND cut open. I didn't see it mentioned whether or not the mattress seal was broken or the box it came in had any damage. I'd be turned off as well if I saw that kind of mold and wouldn't buy again but having slept on it - It's worth returning for a new one in my opinion.
It did take several hours to uncompress. No more than 24 hours for the 4" and 8" sizes but we both slept on them the same evening and experienced an incredible sleep.
I did purchase two collapsible smart frames (another great purchase I'll have to review later). There's literally no need for a box spring in my setup as the smart frames are high and built to use bins underneath for storage. As is, they would replace your current mattress and sit on top of your current box spring.
My daughter had a fruit punch Gatorade (red) that was not sealed all the way in her soccer bag. It leaked into the center of the mattress about a month ago. To clean, we used a little detergent and warm water to saturate the spot and pressed a towel down to absorb it. Repeated until there was no red coming up but there is a noticeable red stain (as there would be on any mattress I'm sure). What made it easy to absorb is that you can push down into the mattress without air or spring coils so saturating the spot with clean water and detergent really got the bulk Gatorade out.
In the future, I would get the 12" for myself (because I enjoy a high bed) and the 8" can go to the guest room. I'll be getting another 4" full size for the pull out sofa mattress and I'll get my daughter a 4" twin when she goes off to college.