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  • Zinus Memory Foam 12 Inch Green Tea Mattress, King
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Customer reviews

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Zinus Memory Foam 12 Inch Green Tea Mattress, King

Zinus Memory Foam 12 Inch Green Tea Mattress, King

byZinus
Size: KingStyle: 12 InchChange
Price:$349.00+ Free shipping with Amazon Prime
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Top positive review

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Chrystal
4.0 out of 5 starsSo far so good. ****Updated Review after a month or more of use
January 30, 2018
I ordered this item on 1-27-2018 it arrived on 1-29-2018 with my prime membership. I opened and laid it out on top of a guest room bed to inflate. In 4 hours it appeared to be fully inflated. However packing info says wait 24-48 hours before using to allow proper time to inflate. I did however break down and climb on to see how it feels. I am on a pillow top mattress currently that is roughly 6-8 years old and has been causing me a lot of pain in my shoulder and hip as I am a side sleeper. Just laying on this bed for a few minutes its much firmer than my current bed, and so very comfortable. I will leave a more through review once I have actually slept in it for a few nights. I can say I am very excited. I plan to put it on my current box springs, and we will see how it goes. I was a bit disappointed to realize you cant flip the mattress only rotate it, which is what I have currently with my terrible pillow top . and I like to flip my mattresses every month. I will also state that when I unrolled it I was really worried about it forming its natural state as it had a lot of weird lumps from packing, but it has formed to a normal mattress already on a cursory view of it on my way out the door today. I will better inspect it when moving it to my actual bed.

Update!! I have been sleeping on this mattress for about a week now. I will say one night I did get very warm, however I don't think it was my mattress I tend to run hot and cold and occasionally has the same issue with my old pillow top. This mattress is shockingly firm when you first sit or lay on it you think oh Hell No! But within second the memory foam begins to contour to your body and it's very comfortable. I am a side sleeper and was having alot of hip pain with my old mattress. While my pain isn't gone it's much better, and I think it will go away given more time with this new bed. My review is definitely a positive one. For 179$ and arriving in 2 days I'm very pleased. Included are 3 photos the last photo shows me sitting on the edge of the bed showing how much it goes down with my weight, and that I don't know why people say you can't sit on the sides I can't sit on any side any corner no issues... and even with my weight it springs right back to shape once I move or get up, it also still provides comfort and support this bed is rated up to 500lbs! Which thankfully I am not!

********* Updated Review***********

I have been sleeping on this bed for over a month now, and wanted to update my thoughts. My hip and shoulder were in ALOT of pain when I bought my new mattress. I couldn't barely walk around during the day from the pain, now I am fully recovered and I credit my bed for this. If you are on a budget and cant spend 500-1000$ on a new mattress I greatly recommend this item.
If you are plus sized and worried about it don't be this bed is tested for 500lbs and as a big girl myself I sleep amazing on it with my HUGE dog and cat. I feel more rested and relaxed waking than I have in at least 5 years.
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Top critical review

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Benjamin b.
1.0 out of 5 starsDO NOT UNZIP MATTRESS COVER!!!!
December 25, 2018
DO NOT UNZIP THE MATTRESS COVER!!! We really enjoyed this mattress for the first year and a half. Our son had an accident on the mattress so we tried to clean it without removing the mattress cover but couldn’t get the stain out. We regrettably then decided to remove the outer cover and unleashed a invisible fiberglass storm into our house. We have spent thousands of dollars trying remediate this disaster. We hired Servpro to help filter out all of the fiber glass particles in the air.
We have little fiber glass shards in everything that won’t wash out. We will have to throw out all of our clothing, bed, mattress, sheets, blankets, towels and pretty much everything with cotton. Btw... I called Zinus and they told me “yes we are aware and that’s why it says not to remove the cover.” Then why did you put a zipper on it?!?!?

If you took the time to read this PLEASE LISTEN TO ME——

DO NOT UNZIP THE MATTRESS COVER!!!!!!!!!
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The manufacturer commented on the review below
Benjamin b.
1.0 out of 5 starsDO NOT UNZIP MATTRESS COVER!!!!
December 25, 2018
Size: KingStyle: 12 InchVerified Purchase
DO NOT UNZIP THE MATTRESS COVER!!! We really enjoyed this mattress for the first year and a half. Our son had an accident on the mattress so we tried to clean it without removing the mattress cover but couldn’t get the stain out. We regrettably then decided to remove the outer cover and unleashed a invisible fiberglass storm into our house. We have spent thousands of dollars trying remediate this disaster. We hired Servpro to help filter out all of the fiber glass particles in the air.
We have little fiber glass shards in everything that won’t wash out. We will have to throw out all of our clothing, bed, mattress, sheets, blankets, towels and pretty much everything with cotton. Btw... I called Zinus and they told me “yes we are aware and that’s why it says not to remove the cover.” Then why did you put a zipper on it?!?!?

If you took the time to read this PLEASE LISTEN TO ME——

DO NOT UNZIP THE MATTRESS COVER!!!!!!!!!
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The manufacturer commented on this review (What's this?)
ZinusMANUFACTURER11 months ago
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"As we do not use any fire retardants (chemical-based fire barrier), we use a glass fiber lining which is federally approved to be used as a fire barrier for memory foam products. The outer cover is not meant to be removed to avoid access to the glass fiber lining. If the cover does get dirty, we recommend spot-cleaning the affected area. As long as you do not remove the cover, the lining is not harmful to your health.

We understand that you may still have concerns regarding your mattress though so please contact us and we would be happy to answer any questions that you may have.
-Zinus
Please contact us by submitting a ticket at support.zinus.com or call us at (800) 613-1225"
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K Mower
1.0 out of 5 starsI WISH I could give this a 5 star review!
April 10, 2018
Size: QueenStyle: 12 InchVerified Purchase
BECAUSE...The mattress is SO comfortable, and we love it.....
I bought a 12" Queen for my boyfriend for Christmas. Upon opening it, we smelled a strong mildew smell. We let it rise fully, for 2 days, once it had fully risen we took the cover off of the mattress and washed it. In the meantime, I stood the mattress up on it's side to air it out. Sprayed it with febreeze and put the washed mattress cover and clean sheets on the bed. I thought that had done the trick however with in a week it was back. Now, you can smell it as soon as you walk into the apartment. I can't imagine what it is going to be like when summer gets here. Now, three months later and my boyfriend has been dealing with sinus/headache issues in the last month. I am concerned that there is a connection between his issues and the mattress!! So, he has been sleeping on his couch :/

ZINUS PLEASE HELP!! BECAUSE AS FAR AS COMFORTABILITY WE ARE 100% SATISFIED..... BUT CAN NO LONGER DEAL WITH THE SMELL :( ESPECIALLY IF IT IS CAUSING HEALTH ISSUES!
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Chrystal
4.0 out of 5 starsSo far so good. ****Updated Review after a month or more of use
January 30, 2018
Size: QueenStyle: 12 InchVerified Purchase
I ordered this item on 1-27-2018 it arrived on 1-29-2018 with my prime membership. I opened and laid it out on top of a guest room bed to inflate. In 4 hours it appeared to be fully inflated. However packing info says wait 24-48 hours before using to allow proper time to inflate. I did however break down and climb on to see how it feels. I am on a pillow top mattress currently that is roughly 6-8 years old and has been causing me a lot of pain in my shoulder and hip as I am a side sleeper. Just laying on this bed for a few minutes its much firmer than my current bed, and so very comfortable. I will leave a more through review once I have actually slept in it for a few nights. I can say I am very excited. I plan to put it on my current box springs, and we will see how it goes. I was a bit disappointed to realize you cant flip the mattress only rotate it, which is what I have currently with my terrible pillow top . and I like to flip my mattresses every month. I will also state that when I unrolled it I was really worried about it forming its natural state as it had a lot of weird lumps from packing, but it has formed to a normal mattress already on a cursory view of it on my way out the door today. I will better inspect it when moving it to my actual bed.

Update!! I have been sleeping on this mattress for about a week now. I will say one night I did get very warm, however I don't think it was my mattress I tend to run hot and cold and occasionally has the same issue with my old pillow top. This mattress is shockingly firm when you first sit or lay on it you think oh Hell No! But within second the memory foam begins to contour to your body and it's very comfortable. I am a side sleeper and was having alot of hip pain with my old mattress. While my pain isn't gone it's much better, and I think it will go away given more time with this new bed. My review is definitely a positive one. For 179$ and arriving in 2 days I'm very pleased. Included are 3 photos the last photo shows me sitting on the edge of the bed showing how much it goes down with my weight, and that I don't know why people say you can't sit on the sides I can't sit on any side any corner no issues... and even with my weight it springs right back to shape once I move or get up, it also still provides comfort and support this bed is rated up to 500lbs! Which thankfully I am not!

********* Updated Review***********

I have been sleeping on this bed for over a month now, and wanted to update my thoughts. My hip and shoulder were in ALOT of pain when I bought my new mattress. I couldn't barely walk around during the day from the pain, now I am fully recovered and I credit my bed for this. If you are on a budget and cant spend 500-1000$ on a new mattress I greatly recommend this item.
If you are plus sized and worried about it don't be this bed is tested for 500lbs and as a big girl myself I sleep amazing on it with my HUGE dog and cat. I feel more rested and relaxed waking than I have in at least 5 years.
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The manufacturer commented on the review below
Brian & Kris Smotherman
1.0 out of 5 starsWorst Mattress Ever!!
March 26, 2018
Size: KingStyle: 12 InchVerified Purchase
I have been debating on leaving feedback about this mattress! We are on our 3rd one from Amazon & still so highly disappointed it's unbelievable! The sad part is I don't believe it's Zinus, I blame Amazon! They have sent us 3 different mattresses with packing dates from Zinus some as early as almost a year ago. If you read the info from Zinus they should be opened no later than a month, or 2 at the latest in order for them to decompress properly, which NONE of ours have! Also, Amazon doesn't tell you that their is a different level of firmness available in this mattress, unfortunately we must have gotten the firmest one they make! We ordered the 12" the 1st one didn't make it past 3/4", 2nd one 6/7" & the 3rd finally after a full 8 days made it to around 10/11" & is hard as rock with NO GIVE! We have no choice but to sleep on it, because we got rid of our old mattress when we were so excited to get the 1st one of these! Neither my husband or I have had a good night's sleep since this all started in Dec 2017. Amazon promised to follow up with us & keep going until it was made right, needless to say we haven't heard back from them! Now, we have no more $ to invest in another mattress! My advice, when it comes to item's like this you're better off dealing directly w/the manufacturer so you know EXACTLY what you're getting! Don't get me wrong, we're Prime members & have been for 3-year's & will continue to be. We just made a bad choice believing Amazon would follow thru & make it right & we were sadly proven wrong by Amazon NOT the manufacturer! We WILL NOT make the same mistake again!
Kris Smotherman
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The manufacturer commented on this review (What's this?)
ZinusMANUFACTURER1 year ago
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Hi Kris,

We're sorry for the inconvenience you've experienced. It must've been really frustrating to have decompression issues with your original and replacement mattresses.

Though the 12" mattress is the softest option among these mattresses, issues with decompression can make your mattress firmer than expected. As we believe you should receive a product that meets your expectations, we recommend you give Amazon a call at (888) 280-4331 to request a refund.

We're here to answer any questions or concerns you may have about our products, so please feel free to give us a call.

-Zinus
E-mail us at customerservice@zinusinc.com, or call us at (800) 613-1225.
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The manufacturer commented on the review below
Kyle Blaser
1.0 out of 5 starsMattress had Mold
February 22, 2018
Size: QueenStyle: 12 InchVerified Purchase
Worst mattress. Not only did this mattress become covered in black mold but it was growing from within the mattress.

We followed every recommendation and precaution to take care of our mattress including cover and storage. You can see through the pictures it’s not a little mold but riddled throughout the entire mattress. AND WE ONLY HAD IT 9 MONTHS. See pictures.

Worst mattress. Worst sleeping experience due to mold that made us sick.
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The manufacturer commented on this review (What's this?)
ZinusMANUFACTURER1 year ago
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Hi Kyle,

We're sorry for the experience you had. Please contact us immediately, as we'd like to resolve this issue with your mattress as soon as possible.

-Zinus
E-mail us at customerservice@zinusinc.com, or call us at (800) 613-1225.
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Ed
1.0 out of 5 starsDo not buy. Mold, dipping, and bad customer service.
December 24, 2017
Size: KingStyle: 12 InchVerified Purchase
Update: Mold, serious caving in, and remarkably bad customer service has left me no choice but to downgrade this to a 1 star review. I have purchased several of these and almost every one of them has had a problem sooner or later. It looks like mold is an inevitability with this mattress. And that’s some nasty stuff to breath in 8 hours a day.

I'm going to do everyone who reads this a massive favor. I'm going to tell you how I got the best bed ever, and it starts with this mattress.

Let me start off saying that I have spent an unusual amount of time mattress shopping. I gave up on stores a while ago, and have been testing out the latex/foam options for a few years. The price, durability, and ease of shopping is hard to beat. I've tried all the major options; Purple, Tuft and Needle, Dreamforce, Tempurpedic, etc...

The first Zinus mattress I got was all screwed up (images attached). But Amazon replaced it quickly. The most common complaint on this mattress is it's too firm, and I can see what they're saying. I'm a big (fat, over 300) guy, so I like firm. But most the people who have been in the bed are not so big. So, I decided to take advantage of the fact this was so cheap and went ahead and added two other items.

First, DreamFoam Bedding DF20GT2066 2" Gel Swirl Memory Foam Topper, King, Aqua Blue This gel topper is great at keeping things cool, and has a good amount of give to it.

Second, Cheer Collection Ultra Plush Eco-friendly Hypoallergenic Bamboo Fitted Mattress Topper - King this pillow top topper adds yes another level of cushion, and yet seems to let the cooling factor of the get topper come through a bit.

Between these added items, I think I have created quite possible the best mattress I've ever experience, far better than Purple, Tuft and Needle, Tempurpedic, etc..., and all for well under $400! It's comfy, firm, and doesn't get too warm.

I have a couple suggestions that I think really help.

First, make sure this sets on a completely flat surface. If you get a platform frame with a mesh bottom, add a sheet of plywood under the mattress. I do feel this makes a bit of difference.

Second, use a mattress cover on the Zinus. This thing should last forever if you don't damage it, so protect it. With the other two covers you'll never actually be touching the mattress. Just replace the toppers every couple years.

A bonus suggestion, especially since this whole set up is so cheap, is to treat yourself to some bamboo sheets. HotelSheetsDirect 100% Bamboo Bed Sheet Set (King, Dark Gray) These feel amazing, and they're only $50.

For pillows I'd recommend getting some traditional pillows, as well as some latex filled. The combo is a nice addition. I really stand by this suggestion, so I hope someone finds it helpful. Let me know.

One year update: Matress and pads still fantastic. I rotate it once a month, just as a routine. Still perfect.
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Kimberly
5.0 out of 5 starsOprah of beds.
October 9, 2017
Size: QueenStyle: 12 InchVerified Purchase
THIS 👏🏻 BED 👏🏻 IS 👏🏻 THE 👏🏻 JAM. First off, I'm a flight attendant. I sleep in a lot of hotel beds. I know what a good and bad bad feels like. THIS BED IS AMAZING. Feeling impartial about the non conforming bed of the future? Think you'll miss the springs? No way. I promise. I felt the same. I sat there for 36 hours straight watching this bed rise in my kitchen festering the idea that I made a mistake. What is this? Why does it have to rise? Who even am I right now? The instructions were like one sentence and I probably messed it up. Omg what if I messed up?! 2017 is weird, I hate this. I hate New things. JK NOPE. I HAVE NO REGRETS! This bed cured my boyfriend's back pain. This bed cured my sleepless nights. MY PHAT @zz can sleep on my side without my spine feeling broken in half. I can sleep on my back or stomach no problem. I can't remember the last time I slept through the night... Now I can't wake up. We spent three days sleeping til 2pm. Today I missed my alarm for work by 2 hours. I legitimately slept through 2 hours of backup alarms that go off every 10 minutes. THIS BED IS THE DEVIL. But like a good devil that greets you with puppies and all things great in this world. This bed is the Oprah of beds. This bed is like getting a whole row to yourself on an airplane. This bed is like seeing your ex and they look like a potato and your eyeliner is so fleek it pierces their heart. This bed is freshly signed divorced papers. THIS BED IS ALL YOU NEED IN THIS LIFE. Its dirt cheap, soft yet firm, and will make you laugh pretty hard the first time you're trying to get rowdy on it. I've had this bed a few weeks now and I am pretty convinced that this is the best decision I've ever made in my life besides losing my virginity and buying a motorcycle. TOP THREE for sure. So stop debating and order this bed. Just do it. (Shia lebeouff voice) (I probably spelt that wrong)

Oh and it doesn't smell bad. I read that it did. It smelled like it was compressed in a bag and shipped across the country which was expected, but it went away. Also the box makes a rad cat house.

Xoxo
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Nona V. Cordes
1.0 out of 5 starsMusty smell does NOT go away.
December 31, 2017
Size: QueenStyle: 12 InchVerified Purchase
I had high hopes for this 12" mattress. It arrived as expected, and I followed the instructions for setting it up. I left it alone for 3 days, waiting for it to totally inflate...but it never did inflate to 12 inches. It inflated to 11 inches on one corner, but the other three corners of the mattress inflated to only 9 and 10 inches. It's also a very hard mattress. It would be unusable if I didn't have a 2" foam topper on it. People had mentioned a slight smell in other reviews. I gave the mattress three weeks to air out and inflate before putting bedding on it. The musty smell that emanates from the mattress did not decrease after three weeks, even after zipping it into a mattress cover. I will not be ordering this Zinus 12" mattress again, as I had previously hoped to do. In fact, I will be getting rid of the mattress as soon as I can replace it, as the smell is permeating the rest of the house. I'm quite puzzled at all the positive reviews. Lesson learned.
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TM Conway
TOP 500 REVIEWER
5.0 out of 5 stars9 months later & happy
July 11, 2017
Size: QueenStyle: 12 InchVerified Purchase
It's not quite 1 year - more like 9 months and I still love this mattress. SO comfy. To answer some of the questions I had & saw when I was first looking to buy this mattress:

1) I do take the time to spin it every couple of months because of sleep close to the edge of one side all the time. It doesn't get too soft or indented in that spot, but I want to keep it from uneven wear.
2) No, the mattress does not get hot/heated like some do. I tend to sleep winter & summer under a lot of covers and while I might get warm, the bed doesn't hold heat uncomfortably. I do have a protective cover on the mattress though and that might help some.
3) This is not too heavy for me to spin/rotate. It's a big, thick mattress but I can rotate it easily enough by myself.
4) I find this to be a medium-firm mattress. It's not super-firm, but it's not one of those mattresses that sink under any weight. I have someone 6 foot and 200 pounds who helped put the bed together & when they sat on it and tested the firmness it held up really well. 9 months later, it's still just as firm and comfy.
5) Still love the fact that I can set my computer and a cup of coffee on the lap table on one side of this bed and it's not disturbed when Is sit down on the other side. Basically, you don't have a lot of bounce all over when moving on the bed.

I was strapped for cash from a relocation when I got this and worried whether I was making a good purchase. This has been a great purchase. This mattress is better than ones I've paid twice and half more for.

1st UPDATE... Just thought of this when I was saw an ad for another (really expensive) bed. One of the things mentioned about this other bed was something that I have noticed (and LOVE) about my Green Tea Mattress. I have to explain what I mean:

I tend to sit do everything from my bed - watch TV, work on the computer, etc. I even sometimes (okay, *most* times) eat in bed. What I just realized is that I can sit or lay in one spot on the bed without disturbing anything else on the bed. Th tray I am using as a bed table is just a flat board. I also use this to sit my computer on. I am always getting up to do something and coming back. Guess what? Everything on the bed stays perfectly still.

That is a HUGE benefit. When I saw the ad for the other mattress, I went looking for similar ones. The prices were ridiculous. I think that this may be the best purchase of a home product ever. EVER! Obviously, I happened to make my purchase at just the right time and got this Queen for just under $200. I will tell you without blinking in the slightest that I would have paid more if I had known just how much I was going to love the mattress.

I actually have the mattress *and* platform bed frame from Zinus. I will be spreading the word about both.

I will be updating but had to come and let people know how impressed I am this first day. The packaging is superb. I was able to unbox by myself. Didn't expect the mattress to expand so fast. It's only been hour but this thing is already at 14 inches! I'm tracking progress with photos and wondering will be even thicker.

I am cheating and laying on it already for the review. Comfy. If it's stays at this level of comfort for at least a year.... I'll be happy. Normally I can't lay on my back without pain. I did so on this mattress and it for all my contours but held firm.

I am super pleased at this stage.

One thing to say as a warning: if you don't like the mattress I have no idea how you would send it back. The packing sheath is meant to be torn off. When you then remove the plastic to expand the mattress... Good luck ever getting it back in that box. Also I happen to have opened the end of the box where I old see the instructions & info envelope. Just know that it's there somewhere. I don't recommend doing anything with opening the mattress until you read that.
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Buckeye Baby
5.0 out of 5 starsOff Gassing / Mold and the Price!
August 9, 2018
Size: TwinStyle: 10 InchVerified Purchase
I researched beds like many other buyers for weeks. I read review after review, watched video after video and took a plethora of "mattress quizzes" online attempting to find the perfect mattress. I also visited stores and laid on different beds that had rave reviews; I did my homework, to say the least. It bears mentioning here; not all beds are perfect for every person that's simply not realistic. Each person's sleep needs and preferences are quite different and very personal. We have to find the mattress that's right for each of us and all things considered this process is what makes shopping for a mattress a dreaded experience for most, including me! :)

I was very skeptical about this particular mattress. Price was the first concern, it's so cheap how could it be any good I thought. I was also concerned it would be another one of those memory foam mattresses that made every bone in my body ache when I got up each day. I doubted it would have the pressure relief support I needed as well. I was also very worried the mattress would have the bad odor and/or mold issues that other reviewers here on Amazon had experienced. However, I took a chance anyway. Why? Because it was so cheap and the pressure relief it "promised" I desperately wanted.

I purchased the 10-inch twin mattress, boxless heavy duty supporter frame, as well as the white bed skirt all from Zinus and all, provided through Amazon. I am a middle-aged woman, and while it may seem strange to drop down to a twin size bed as an adult, I simply wanted too. I was only using a twin size portion of my current king size bed anyway and it seemed to make sense. I say this so readers are aware I am not a kid using a twin size bed but, an adult.

The bed arrived and I immediately opened the box - no odor at all! So thankful! I removed the plastic from the bed, immediately put the plastic back in the box in case the plastic had off-gassing on it ( as I read to do ) and again smelled no odor. I rolled out the bed and literally within a few minutes the bed expanded to 99% of its full size. I took the bed to the bedroom laid in on its side against a wall by a well-ventilated window and allowed it to expand and air out as instructed on other video's I watched for off-gassing. The bed never smelled, not once and expanded to its full capacity within an hour. I was elated!

That night, I slept on the mattress on the floor as the boxless frame was not arriving until the next day. I was amazed at how comfortable and supportive this little bed was and I slept very well! The next day the boxless frame arrived and I put the entire set up together. I had high hopes that my next night's sleep would be even better and I have to say this mattress did not disappoint! I awoke with no aches, no pains and can only remember turning in my sleep once throughout the entire night. I literally woke the next morning and said aloud, "WOW! I can't remember sleeping like this since I was in my 30's!"

Now, in earnest, the only alteration I made to the bed was the addition of a 2-inch egg-crate pad on the top. I simply prefer the feel of the egg-crate pads but, I think the mattress would be just as amazing without it. Also, this is a medium firmness mattress- so if you are looking for "firm" this is not it. Also, if you are looking for super soft this bed is not it. It's definitely a medium firmness which is perfect for me, personally.

In fairness, I don't doubt the reviews that discussed off-gassing and odors. What I did read is that if nearly ANY bed-in-a-box is stored in a warehouse or otherwise for long periods of time there is a high chance the off-gassing becomes worse and it can and will produce mold in some cases. That being said, it's likely many of the mattresses people received in other negative reviews were stored for extended periods of time. So, it does appear to be a "buyer beware" situation regardless of which bed you buy; which stinks for sure- sometimes- literally! This is only my "opinion" after reading so much about these off-gassing bed situations. I wished this process was more regulated and I really wish these products were ALL made in the U.S.A. To this day when I open any product that says "made in China" or the like- I always wonder why on earth they can't make it here? It doesn't seem to me that producing this type of bed would not be all that costly to do it in the U.S.A. surely there's got to be a way to do this? But, that's a whole different subject.

In my case the mattress was awesome, there was no odor, I have slept amazing and I am incredibly grateful I took a chance and bought this Zinus mattress as well as the frame and bed skirt, all have been a terrific purchase!

I am leaving this five-star review simply because for me, it is true and I personally would highly recommend it! Hope this helps! :)
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