Amazon calculates a product’s star ratings based on a machine learned model instead of a raw data average. The model takes into account factors including the age of a rating, whether the ratings are from verified purchasers, and factors that establish reviewer trustworthiness.
First off it was purchased by mistake when making sure that my daughter was not able to make purchases. Well obviously the parental controls were off. So we decided to go ahead and try and use it since she needed an email address. It kept freezing, not responding, etc. We gave up!