Top positive review
Works great for over the air TV
Reviewed in the United States on April 20, 2019
I admit - I'm one of the people who bought from Amazon.com Services, Inc for $50 over list price. I didn't research it the price, I had a need, and I wanted it then. I found out the list price after paying for it, but also found that other places were out of stock. I could have been patient and saved a few bucks by waiting a couple of weeks; live and learn.
Previously we used a ReplayTV DVR, which we've used with a digital converter box for many years. This replaces that setup very nicely and gives us access to channels we didn't get before. Having 4 tuners means never having to choose what to record and what to watch live. The picture and sound quality is definitely a step up over our previous.
I did attempt to use it with a Roku 2 box, which worked reasonably well but had frustrating buffering issues. Buying a new Roku Ultra fixed that, as well as speeding up my other Roku channels (Amazon Prime, CW, YouTube, and so on) substantially. The older Roku was having issues with random reboots which I haven't seen in the new box.
I also bought an internal 2TB hard disk, which looks to be sufficient for our needs.
I did have some issues on initial setup, so broke down and called support which has limited hours - Monday – Friday 9:30 AM – 5:30 PM ET - leading me to use e-mail support. I did get a response at 10:19 the next morning with detailed instructions for how to fix my issue, which worked first time.
I've used the interfaces for the PC, IOS, Android, and Roku - all are easy to work and provide good access to the features. The live schedule only shows data for today and tomorrow; this is a change from the ReplayTV which showed 2 weeks of schedule. Shows after that just show up in the summary thumbnail views, where you can see TV shows, movies, and sports and click through to view details and record.
On the whole, it's an excellent product.