Top critical review
Very unreliable. Would never buy again.
Reviewed in the United States on May 8, 2020
PLEASE READ BEFORE BUYING
This item is such a cheap system, I'm so disappointed. The cameras themselves aren't bad, but you need to buy the cloud service to save anything, unless you use your own SD card, or recording system. DO NOT BUY THEIR CLOUD SERVICE!!!!
1. It's about 50/50 being able to even get into the settings to adjust them.
2. The sensitivity settings simply doesn't work. It will pick up a tree branch moving 100yrd away, so I end up with 100, 9 sec video clips, with nothing on them.
3. It doesn't record when something does move. Many times I've been in the shot, and it didn't record me.
4. Cloud service is a joke. No refund. Once you buy, you're stuck. Well, I paid for a year on a 7 day recording loop. They canceled the subscription on me after 7 days. It took 2 weeks of emails to get it fixed. It is may 8th, I've been in my driveway many times (where the camera is facing) and the last recorded video is for the 4th.
I bought this for security while I'm away. This is my 1st system, I've bought 3 cameras and have them at various places, I love the ability to see what's going on around my house while I'm away, and or sleeping. But this is junk for retrieving video or cloud service, because it more or less records when it wants to. It will not record at all, record stuff when nothing is moving, or stop recording in the middle of something moving. At best this is a good live instant viewing of what's going on, but once you go to cloud storage, its junk. It wouldn't matter what you're using for backup, because the setting on the camera is what decides what and when something is recorded, and all 3 have the same, inaccurate, unreliable settings.
Update * 10/11/20
Still horrible service from the cloud side. All you can do is send an email with your issue. 7 DAYS later I got a reply asking how things are going. The cameras work decent, but the "sensitivity" cannot be adjusted. They are cheap crap, constant 17 sec video recordings of nothing. Spend more get something better.