-
PetSafe ScoopFree Self-Cleaning Cat Litter Box Tray Refills with...
- ›
-
Customer reviews
- PetSafe ScoopFree Self-Cleaning Cat Litter Box Tray Refills with...
- ›
- Customer reviews
Top positive review
It's True These Trays Are Odor Free! Worth the Cost!
January 1, 2018
LOVE this product!!!
These refills are expensive, roughly $15 a pop. With that said, we have two cats and just moved from a large home into a townhouse and I love this product. With our home, we were able to keep the litter box in our garage since we installed a kitty door but that's not possible in the townhouse. We've been using these litter tray refills for 5 weeks. We set up the ScoopFree litter box with a separately purchased scrap rug to collect any loose blue litter crystals from the litter tray. The refill trays themselves are no brainers to set up - simply lift the cat box housing (it's clean...), take the lid included with the new refill tray and use it to cover the old tray (absolutely no smell!) and then put the new tray in the same spot as the old tray and lower the housing in place. (I use heavy duty tape to tape the lid onto the old tray so that when I throw it into the garbage dumpster the litter doesn't spill all over.) One of these trays last us about 8 days (with 2 cats). They can use the box 35 times (counter on litter box) before we notice ANY odor at all. I hate litter boxes and this is a great product!!! By the way, I purchased my ScoopFree Litter Box for $200.00 at my local, large chain pet store then found it online at Amazon for under $100.00.
These refills are expensive, roughly $15 a pop. With that said, we have two cats and just moved from a large home into a townhouse and I love this product. With our home, we were able to keep the litter box in our garage since we installed a kitty door but that's not possible in the townhouse. We've been using these litter tray refills for 5 weeks. We set up the ScoopFree litter box with a separately purchased scrap rug to collect any loose blue litter crystals from the litter tray. The refill trays themselves are no brainers to set up - simply lift the cat box housing (it's clean...), take the lid included with the new refill tray and use it to cover the old tray (absolutely no smell!) and then put the new tray in the same spot as the old tray and lower the housing in place. (I use heavy duty tape to tape the lid onto the old tray so that when I throw it into the garbage dumpster the litter doesn't spill all over.) One of these trays last us about 8 days (with 2 cats). They can use the box 35 times (counter on litter box) before we notice ANY odor at all. I hate litter boxes and this is a great product!!! By the way, I purchased my ScoopFree Litter Box for $200.00 at my local, large chain pet store then found it online at Amazon for under $100.00.
57 people found this helpful
Top critical review
Disappointed, may lose loyal customer!
May 1, 2017
I have been ordering this product since last year. Last year it was amazinggggggggg. This year I am not sure what is going on but the last 3 pack I purchased I used them all within in a month!!! I never had to do that before! I ordered them again and tried to remove the lining to see if that would work and nope. 3 trays in a little over a MONTH!!! The point of buying such a high priced cat litter system is to reduce the need to change the crystals so often. I don't know what they are using but these crystals can't be the same. And the lining on the box sucks.
GO BACK TO THE ORIGINAL PRODUCT
GO BACK TO THE ORIGINAL PRODUCT
191 people found this helpful
There was a problem filtering reviews right now. Please try again later.
May 1, 2017
I have been ordering this product since last year. Last year it was amazinggggggggg. This year I am not sure what is going on but the last 3 pack I purchased I used them all within in a month!!! I never had to do that before! I ordered them again and tried to remove the lining to see if that would work and nope. 3 trays in a little over a MONTH!!! The point of buying such a high priced cat litter system is to reduce the need to change the crystals so often. I don't know what they are using but these crystals can't be the same. And the lining on the box sucks.
GO BACK TO THE ORIGINAL PRODUCT
GO BACK TO THE ORIGINAL PRODUCT
January 22, 2018
Highly toxic!!!! So my cat I guess was cleaning himself and got these caught in his throat. Well needless to say he didn’t make it. We opened up his mouth after he violently ran through the house and he fell over, his mouth was full of the crystals.
May 10, 2015
We've owned a ScoopFree Ultra for 4 months now and we loved it. We rescued a 3 month old kitten and when we brought him to his new home, we were worried about whether he would jump straight to using this system or would need a transition from a typical litter box. To our surprise, he had no issues and has used it perfectly since day 1. Then our most recent shipment of ScoopFree Litter Tray Refills arrived, which included a new plastic liner to prevent leaks...
This is great conceptually, however, as all cat owners know, our little furry friends like to cover their waste after going to the bathroom. Since the liner is not permanently adhered to the cardboard below, when our cat goes to cover his poop, he scratches the edge of the lining up off of the cardboard. Then the litter crystals get trapped under the liner, which creates a bulge that the automatic scooper can't scoop through, and BROKE our entire system! This had happened when the first tray of our set of 3 was due to be changed, so I changed it out and it didn't break the scooper, but this time it was 5 days into using this second tray and the scooper is now completely bent and scoops the wrong direction and the tray is useless, as now it is way less effective at scooping and leaves much of the feces trapped on the other side of the scooper. At $15/tray this is completely inexcusable and if the trays are all going to be made like this in the future, I will have to return the entire system and go back to a traditional litter box.
I love the convenience of this system and really hope that PetSafe fixes these trays ASAP so that we don't have to go back to a manual box!
This is great conceptually, however, as all cat owners know, our little furry friends like to cover their waste after going to the bathroom. Since the liner is not permanently adhered to the cardboard below, when our cat goes to cover his poop, he scratches the edge of the lining up off of the cardboard. Then the litter crystals get trapped under the liner, which creates a bulge that the automatic scooper can't scoop through, and BROKE our entire system! This had happened when the first tray of our set of 3 was due to be changed, so I changed it out and it didn't break the scooper, but this time it was 5 days into using this second tray and the scooper is now completely bent and scoops the wrong direction and the tray is useless, as now it is way less effective at scooping and leaves much of the feces trapped on the other side of the scooper. At $15/tray this is completely inexcusable and if the trays are all going to be made like this in the future, I will have to return the entire system and go back to a traditional litter box.
I love the convenience of this system and really hope that PetSafe fixes these trays ASAP so that we don't have to go back to a manual box!
June 3, 2018
Used to be four to five stars; the purple litter trays seem to work best, but are also the least available for some reason.
Recently we received a three pack and we've already gone through it in less than a month. Waste of money, as the trays used to last at least 10-14 days, without any odor. Within days of changing everything out, the trays smell and the litter crystals are a very weird color. The formulation appears to have changed significantly and are no longer effective. We have used this system for over 4 years.
Recently we received a three pack and we've already gone through it in less than a month. Waste of money, as the trays used to last at least 10-14 days, without any odor. Within days of changing everything out, the trays smell and the litter crystals are a very weird color. The formulation appears to have changed significantly and are no longer effective. We have used this system for over 4 years.
January 1, 2018
LOVE this product!!!
These refills are expensive, roughly $15 a pop. With that said, we have two cats and just moved from a large home into a townhouse and I love this product. With our home, we were able to keep the litter box in our garage since we installed a kitty door but that's not possible in the townhouse. We've been using these litter tray refills for 5 weeks. We set up the ScoopFree litter box with a separately purchased scrap rug to collect any loose blue litter crystals from the litter tray. The refill trays themselves are no brainers to set up - simply lift the cat box housing (it's clean...), take the lid included with the new refill tray and use it to cover the old tray (absolutely no smell!) and then put the new tray in the same spot as the old tray and lower the housing in place. (I use heavy duty tape to tape the lid onto the old tray so that when I throw it into the garbage dumpster the litter doesn't spill all over.) One of these trays last us about 8 days (with 2 cats). They can use the box 35 times (counter on litter box) before we notice ANY odor at all. I hate litter boxes and this is a great product!!! By the way, I purchased my ScoopFree Litter Box for $200.00 at my local, large chain pet store then found it online at Amazon for under $100.00.
These refills are expensive, roughly $15 a pop. With that said, we have two cats and just moved from a large home into a townhouse and I love this product. With our home, we were able to keep the litter box in our garage since we installed a kitty door but that's not possible in the townhouse. We've been using these litter tray refills for 5 weeks. We set up the ScoopFree litter box with a separately purchased scrap rug to collect any loose blue litter crystals from the litter tray. The refill trays themselves are no brainers to set up - simply lift the cat box housing (it's clean...), take the lid included with the new refill tray and use it to cover the old tray (absolutely no smell!) and then put the new tray in the same spot as the old tray and lower the housing in place. (I use heavy duty tape to tape the lid onto the old tray so that when I throw it into the garbage dumpster the litter doesn't spill all over.) One of these trays last us about 8 days (with 2 cats). They can use the box 35 times (counter on litter box) before we notice ANY odor at all. I hate litter boxes and this is a great product!!! By the way, I purchased my ScoopFree Litter Box for $200.00 at my local, large chain pet store then found it online at Amazon for under $100.00.
March 8, 2016
I have a couple problems with this. One box use to last 3 weeks for one cat but now it is really rancid approaching the 2 week period. It doesn't seem to neutralize urine like it use to. On top of that the price for a 3 pack went up $18.! That is outrageous!
December 10, 2016
This was the best investment I've made for my cats! I keep it in a little used bathroom and change the tray once a week. I have 3 cats and a child who rarely visits!
It is worth the money to me!!!
After months they still scratch to cover their business sometimes. But it's not an issue.
Works great but now I need to get it set up to send me a 3 pack every 3 months automatically.
They were hesitant at first so I kept their box there beside it for a couple of weeks. One day the old box was just gone and some (dirty) sand was in this new box. No accidents. No problems. They transitioned fine.
My only problem is the sharp edges on the blue crystals. Need to wear slippers!
It is worth the money to me!!!
After months they still scratch to cover their business sometimes. But it's not an issue.
Works great but now I need to get it set up to send me a 3 pack every 3 months automatically.
They were hesitant at first so I kept their box there beside it for a couple of weeks. One day the old box was just gone and some (dirty) sand was in this new box. No accidents. No problems. They transitioned fine.
My only problem is the sharp edges on the blue crystals. Need to wear slippers!
January 8, 2019
I have used this litter box and these trays for 3 years now and I can't believe I'm still spending money on them. Based on my 3 years of experience of using them, I can really attest to the false claims that they make about this product. Let's go down the list of their claims, shall we?
First, each tray is supposed to last 20-30 days for one cat. Well, I have one cat and if I don't switch trays after 1.5-2 weeks then there is urine all over the floor underneath it. So that means that I have to replace each tray every 1.5-2 weeks. Which means I now spend almost $30 in litter per month. When I had two cats I was replacing these trays WEEKLY. If you have two cats, you can forget about these unless you're a millionaire.
The brand claims these trays are leak-proof which I just debunked. We even put a pee pad underneath each tray because they leak even with the plastic film at the bottom AND with layering the top cover under the bottom tray for extra protection.
Mold grows on the feces and urine once it is collected at the bottom of the tray leading to additional odor--gross.
The brand boasts that the crystals are low-tracking and don't stick to pet's paws, yet I find little blue crystals all over my house and sometimes in my bed--again, gross.
These crystals don't have a scent, which I like, but do absolutely nothing to cover odor. And that is with me switching out for a new box every 1.5-2 weeks! My laundry room constantly reeks of urine.
Due to all of this, cleanup is a disaster. I have to wear gloves or I am covered in pee, I have to tape all four corners of the box shut so that when I put it into a trash bag it doesn't open and explode everywhere, and I have to sweep up crystals and mop up urine every time I switch out boxes. The more I type on, the crazier I feel for actually having used this product for 3 whole years. Smh.
Finding another solution right this second--lol!
First, each tray is supposed to last 20-30 days for one cat. Well, I have one cat and if I don't switch trays after 1.5-2 weeks then there is urine all over the floor underneath it. So that means that I have to replace each tray every 1.5-2 weeks. Which means I now spend almost $30 in litter per month. When I had two cats I was replacing these trays WEEKLY. If you have two cats, you can forget about these unless you're a millionaire.
The brand claims these trays are leak-proof which I just debunked. We even put a pee pad underneath each tray because they leak even with the plastic film at the bottom AND with layering the top cover under the bottom tray for extra protection.
Mold grows on the feces and urine once it is collected at the bottom of the tray leading to additional odor--gross.
The brand boasts that the crystals are low-tracking and don't stick to pet's paws, yet I find little blue crystals all over my house and sometimes in my bed--again, gross.
These crystals don't have a scent, which I like, but do absolutely nothing to cover odor. And that is with me switching out for a new box every 1.5-2 weeks! My laundry room constantly reeks of urine.
Due to all of this, cleanup is a disaster. I have to wear gloves or I am covered in pee, I have to tape all four corners of the box shut so that when I put it into a trash bag it doesn't open and explode everywhere, and I have to sweep up crystals and mop up urine every time I switch out boxes. The more I type on, the crazier I feel for actually having used this product for 3 whole years. Smh.
Finding another solution right this second--lol!
October 22, 2017
The crystals appeared used up extremely quickly and turn yellow, which is gross looking, but they also do not mask any smell. They do not properly stick to feces, which means the feces gets stuck on the mental rake in the litter box when it scoops it. Using these disposable boxes caused a bug infestation in my home. The bugs were attracted to the feces. The cardboard flap is not sufficient to mask smell or prevent rotting and bugs. Feces cannot sit in a box like that for a week, much less a month. The crystals get used up quickly too and did not last a week with one cat before the boxes would become so disgusting, I had to replace them. Additionally, even with a litter mat, some litter will still get tracked across the floor, and these crystals are like stepping on tiny Legos. All around horrible product.
May 12, 2018
I have been using this since January for my two cats. The last two shipments something is different. The crystals are not masking the odor the same. Since I.T does not clump the urine I.T builds a smell of ammonium. I’ve had to change the last trays a lot sooner than before just because of the smell it’s not even full. I am about to just use the tray with clumping litter and not the trays. Very expensive for not working
There are 2,138 customer reviews and 2,185 customer ratings.
