Amazon calculates a product’s star ratings based on a machine learned model instead of a raw data average. The model takes into account factors including the age of a rating, whether the ratings are from verified purchasers, and factors that establish reviewer trustworthiness.
Got this set as a Christmas gift. My wife ordered a size too big. She emailed ROQ with the order number and correct size needed and ROQ replied within 24 hrs and said it would be mailed out asap. Received the new ones Saturday and she emailed Sunday/Monday (holiday delays etc....) GREAT customer service! New size fits perfect.
I purchased this ring based on the size of my current one and it was a bit too big, I have large knuckles. The return and replacement with a size smaller was very easy (I sent the one back and received the correct one timely). The ring itself is not as shiny as shown in the picture. I used to work in an upholstery shop using large sewing machines and could not wear a ring due to safety issues-this would have been perfect. It is very lightweight, too.