Top critical review
Poor picture quality and Polaroid does not stand behind product- but Amazon does!
Reviewed in the United States on January 27, 2020
This was a gift for my 18 year old son who was very happy until he saw the poor quality of the pictures- they were washed out and grainy. His friend had a similar and less expensive Fuji film Mini 9 instant camera which took far superior pictures. I contacted Polaroid customer service and they told me "Your prints will appear darker due to the limitations of the zink technology". The "zink technology" is the Polaroid film! Why do they sell something they acknowledge takes bad pictures. I had seen the reviews here that suggested the Fuji was a better camera, but I trusted the Polaroid name. Bad choice. They refused to help me and only suggested I contact Amazon. My son had thrown out the box, so I assumed I couldn't return the camera, but when I contacted Amazon customer service, they said I could send it back without the box for a full refund! I was shocked at how nice and helpful the Amazon service rep was to me. He told me that he wanted my son to be happy with his Christmas present. I did not expect Amazon to help but they came through for me and I went on to return the Polaroid and order the Fuji all while saving about $30. My son is thrilled with the Fuji and I am thrilled with Amazon.