Amazon.com: Customer reviews: Nespresso OriginalLine Capsules, Variety Pack Assortment, Includes 50 Nespresso Capsules - 10 Roma, 10 Capriccio, 10 Livanto, 10 Arpeggio and 10 Ristretto

Top positive review

Nespresso is Bestpresso

June 3, 2016

I tried to quit you, Nespresso. I tried cheaper alternatives, I really did. I told myself you were too expensive for me. But your own capsules are what made me buy a nespresso machine in the first place, and it turns out that nothing else comes close.

You're too smooth, too rich, too perfect for me to give up.

I just can't quit you. I'm done trying out every other brand on the market. From now on, it's just you and me.

1,449 people found this helpful

Top critical review

See all 477 critical reviews›

Amazon Customer

DO NOT BUY THESE! LISTEN TO ALL OF THE NEGATIVE REVIEWS!

January 20, 2018

I should have listened to the other negative reviews! 3 of the 6 Nespresso boxes showed up smashed when the amazon box it was packaged in looked brand new. About half the pods are useless in the smashed boxes. Tried several with even 'smaller' dents and the Nespresso Machine will not work properly. LISTEN TO EVERYONE AND DO NOT BUY THESE!

212 people found this helpful

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Amazon Customer

DO NOT BUY THESE! LISTEN TO ALL OF THE NEGATIVE REVIEWS!

January 20, 2018

Verified Purchase

212 people found this helpful

66 comments

December 3, 2017

I am so disappointed in this product. It arrived with crushed cups throughout. I was so excited as I just bought the machine and cups from Amazon and the quality from Amazon cups is extremely poor!

103 people found this helpful

Helpful

0Comment

Romain

... this shop (almost monthly) this year and it was fine at the beginning

August 11, 2017

Verified Purchase

I made regular purchases from this shop (almost monthly) this year and it was fine at the beginning. Last time all the packages are labled in Asian languages (Chinese and Thai) which are different from the packages I received before. These products might be for Asian markets - quality of the product should be fine but it makes me suspect the source of these products. The thing that makes me really worried is that several capsules have weird tastes this time and I dare try no more. I am too lazy to return but will never purchase from this shop any more. As many comments point out, the price from official Nespresso online shop is competitive, more secure, and with much larger range of selection.

163 people found this helpful

Helpful

11 comment

Lee

Broken pods in every order

March 1, 2017

Verified Purchase

We really love Nespresso. We order Nespresso pods every month. And there was not a single time without a few broken pods. Each time! This month I counted 5!!!! Broken Roma pods, that I paid for them but couldn't use. I give up. I think it might be a system.

139 people found this helpful

Helpful

0Comment

PB&J

Don't Waste Your Money - Pods Bent/Crushed and More Expensive Than from Nespresso

February 21, 2018

Verified Purchase

Ten (20%!) of the pods came slightly to mostly crushed. One got stuck in our office machine requiring a repair at Nespresso. Also have since realized that the pods are the same price (or cheaper) directly from Nespresso.

88 people found this helpful

Helpful

11 comment

Carrie Wen

What! Damage on EVERY capsule!

December 16, 2017

Verified Purchase

How could it happen? Got very bad quality batches this time. EVERY capsule got damaged. It's like someone had squeezed each capsule before they put them in the box. (See attached photo) :-(

86 people found this helpful

Helpful

0Comment

Amazon Customer

The worst one terrible taste plus package came

December 1, 2017

Verified Purchase

Will never buy again from them!!!
The worst one terrible taste plus package came damaged

79 people found this helpful

Helpful

0Comment

Every single pod is damaged. Never again.

December 30, 2017

Verified Purchase

Every single pod is damaged. Some so much so that they don’t work in the machine. Never again. You got my money seller, good for you but never again.

66 people found this helpful

Helpful

0Comment

Rosie

Great Product, capsule are FRAGILE, handle carefully. And hope your pkging is better than what came to me.

January 19, 2017

Verified Purchase

1/27/17. Another star gone. product was great, except for the very poor pkging...... these are costly little guys.. and several were damaged. if they are bent you cannot use them..

1/22/17
No luck with getting any response from Amazon on this poor pkging.. I did get a reply from the seller who says they don't Pack it, Amazon does.. Well be that as it may.. several capsules weren't usable at 70 plus cents a pop, that added up. I put pics up.. what else do you need? Another star knocked off.

No issue really with the product, the capsules are very fragile, and when they arrived about 1/3 of them were dented, causing some issues with the pressure required by the machine to make good crema espresso. At about 70 cents a pop that gets a bit pricey. I have yet to receive an answer from amazon, the third party did contact me and encouraged me to contact amazon and include any pictures I took, which I did include, pictures of the smashed boxes, and dented capsules. Generally I have terrific luck with amazon, but time it seems to have fallen through the cracks a bit. Just know that on these capsules also to make sure the previous capsule has dropped into the bin, because if you pull the lever down and the capsule isn't seated correctly it will crush and be useless. LOVE the product. Not a fan of the condition it arrived in. A big box with the boxes bubble wrapped together obviously bouncing back and forth and getting damaged.