1.0 out of 5 stars2nd order that’s dented and won’t work
October 20, 2018
Received a bunch of dented pods. More than half did not work in the machine because the shape was altered enough it couldn’t puncture them properly. This is the second order from JPI (jagged Peak Inc in St. Petersburg, FL) that was like this. The order I received today has 25!!! Dented pods. (See pic)
I've bought this same product a couple times. I buy for my wife. I'm not a coffee drinker so I can't comment on that. She likes it. And enjoys making it herself & not having to drive 10 miles round trip to a Starbucks. I like that It's much more economical making it at home. So, if she's happy with it, I'm happy with it. However, I'm not happy that the pods have always come damaged. They are pinched and dented. The box is undamaged, which leads me to believe they are damaged when they are being packaged in the manufacturing process. Well over half the pods have come damaged each time I order. The pictures are only of the lighter colored pods since it is difficult to see what I am talking about with the darker colored pods. The first time I brushed it off as an anomaly. Now that it's happened again I decided to write this review. I believe there is a quality control issue with the manufacturer's packaging methods. Kind of annoying that they can be so careless.
Been using Nespresso Ristretto capsules in my Nespresso machine and wanted to try their flavored capsules. These capsules are too mild for my palette. In addition, these capsules did not drop easily into the machine. Maybe I got a bad batch of capsules. I had to force them and sometimes it would jam the machine. Wasted many capsules that did not work.
Many of the pods in this delivery were smashed and wouldn't work properly in our machine. This has happened in my previous orders as well, but not to the same extent. The boxes are perfectly fine, no damage on the delivery box or the Nespresso box, but a large portion of the pods are crushed.
The caramel, vanilla, and chocolate flavoring tastes artificial. If you've ever had weak Kona 'blends' or brewed coffee that has sat too long, this is what you can expect. I understand the variety of flavors related to roasts and beans, and respect all other Nespresso flavors, but this one is pretty bad. It tastes very artificial, and is very disappointing from the Nespresso name.
Taste too synthetic. The Ciocattino: with a taste of chocolate - awesome in the morning! The Caramelito: with some "chemical" caramel taste. The Vanilio: not a fan. Overall, stopped using once the novelty wore off.
I bought the espresso pods here because I could buy them in smaller quantities and still get free shipping. However, more than half of the pods are crushed. I wouldn't mind except that every third time I insert a pod, nothing comes out but a small stream of tinted water. Sometimes, I can get a pod to work by inserting it several times. But... that isn't convenient, which is a large factor for getting this machine/capsule combo to begin with.
I got the 3 flavors (vanilla, chocolate and caramel). Arrived on time and in good packages. I was looking for some nice aroma or flavored coffee, but didn't get either. They are ok as unflavored medium roast coffee though