1.0 out of 5 stars2nd order that’s dented and won’t work
October 20, 2018
Received a bunch of dented pods. More than half did not work in the machine because the shape was altered enough it couldn’t puncture them properly. This is the second order from JPI (jagged Peak Inc in St. Petersburg, FL) that was like this. The order I received today has 25!!! Dented pods. (See pic)
The Nespresso pods were damaged upon arrival. It looks like someone stepped or squished the pod packaging, so now the pods themselves are bent and will not stay in our Nespresso machine.We are unable to use the pods we ordered.
All the pods were dented while the original packaging and shipping box were in perfect conditions. My guess is their packing process is defective and probably their machines damage the pods while picking them.