Amazon.com: Customer reviews: Microsoft Office Home and Student 2019 Download | 1 person, Compatible on Windows 10 and Apple macOS

Top positive review

Download and Install went quickly and smoothly.

November 3, 2018

Looking at the number of 1 star reviews, you should have a certain amount of apprehension buying this product. I am pleased to report that based on my experience I believe those issues have been resolved. I was moving from Office for Mac 2011 for the same reasons other reported that it was no longer playing nice with Mojave.

I did glean from many of the reviews that deleting prior versions of MS Office would be a good idea and I did so. I was able to download the product from the link that Amazon provided. It is a 3 GB file, so depending on your download speed you might expect this to take awhile. Mine completed in less than 10 minutes. Then clicking on the install button started the process and in another 10 minutes that was completed. When launching the product for the first time, MS forces you to login to your MS Account to verify the product key and then leaves you alone. I tried to do updates and was pleased that MS provided the latest updates when the product was being downloaded, as there were no updates available.

I am sure there are new features to figure out, but you should not have any trouble banging a letter out as you used to in your prior version of MS Office.

99 people found this helpful

Top critical review

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3kidsinaustin

Had trouble downloading (fixed?). OneNote NOT included

October 6, 2018

As the two prior reviewers have stated, this product is not ready to be purchased. I have spent the last hour waiting in queue with Microsoft's online chat, only to find out that the technical team has experienced difficulties and the product keys are not able to be verified. Having been a MS Office customer since the days of Windows 95, I'm fairly shocked and disappointed. The rep told me it could be fixed within 3-5 hours, but the first review had an issue two days earlier (10/4/18). I had read that review but figured "hey, it is two days later. surely MS has it resolved by now." Nope.

I'm pretty certain this is my first product review on Amazon after many years of purchases. Wish it had been a more positive one!

UPDATE: The following morning (10/7) I was able to download the software. However, the listing on Amazon shows the package comes with OneNote. No idea what that is, but I can see from my install that OneNote is NOT included. I am pretty much wishing I'd stayed with my Office 2010 Professional Pack.

158 people found this helpful

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rhm250

Quick and Easy Installation!

March 9, 2019

Platform: DownloadEdition: Home and StudentVerified Purchase

Most of the reviews for MS Office Home & Student were written in 2018 so I thought I would write a more recent one. I had no trouble downloading the program and installing it on my 2017 iMac (iMac18,3) with Mohave v10.14.3 installed. I previously had a Microsoft account and was familiar with signing into my OneDrive account. As such, the download process went smoothly and quickly. After downloading the program to my computer, I installed it, again without any problems.

I was upgrading from Office 2004 Home and Student. I didn't uninstall this older version prior to installing Office 2019. I didn't test all of my Word and Excel files that I've been using with Office 2004 but the ones I did open work fine with the new Office. I do recall having to update the files on OneDrive.com in the past when my files weren't compatible so maybe that's why my old files loaded correctly.

So far, I like what I see, as far as my old files and the graphical interface are concerned. Hopefully things won't change when I start preparing new documents with the program!

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Judge J Drhedd

If Microsoft feels a bit charitable...

June 2, 2019

Platform: DownloadEdition: Home and StudentVerified Purchase

After buying this, you'll feel Microsoft gearing-up for the higher moneygrab of yearly subscription. But what choice do we have? Most business files are done in MS Office, they have "customer franchise" on this arena, so we have to have at least this cheapest version loaded in our new laptops. Just wait for it to be on sale at around 90 USD, if you don't need it urgently.

In any case, the Excel version has most of the stat and macro commands I need and Word and Powerpoint are complete. Fits the needs of the student or most corporate grinders, indeed.

If Microsoft feels a bit charitable on succeeding versions, I think they should include at least an Outlook Lite, for us to be able to load email archives at least.

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N. Kampfe

Printing Problems after Download

February 1, 2019

Platform: DownloadEdition: Home and StudentVerified Purchase

The download of Office 2019 for Mac went well. I was able to save older Word files in the new program, and I was able to edit and save. The problems began when I tried to print. No matter what I tried, my printer will not print the Word files.
I reinstalled the printer driver, rebooted the internet modem and wifi router several times.
Before I installed the 2019 Office program, my printer printed emails and other files on the computer as long as they were not Word program files. Now, the printer will print nothing even though it is connected to my wifi router.
I've gone as far as I can with the Help files on the printer website.
I've done everything suggested on the Microsoft website. The problem there is that I keep getting directed to information relative to Office 365, and that's not what I have. I downloaded the 2019 Office, not the subscription program. VERY disappointed right now.
To be fair to Microsoft, the problem was that my HP printer needed a new driver to be compatible with 2019 Office. When I downloaded a printer driver, I was able to print. I wish that had been mentioned with the software description, but maybe it's my lack of technology expertise that is the problem.
I'm still learning to use 2019 Office, and many things are different, but I'm able to figure most things out.

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L. E. Ault

Clean Interface

January 4, 2019

Platform: DownloadEdition: Home and StudentVerified Purchase

I finally upgraded from Office 2008 for Mac. The entire process took approximately 10 minutes (purchasing from Amazon, downloading the software, verifying my account, and software installation). I uninstalled Office 2008 before installing this version. Everything went flawlessly. The new interface is clean and I'm able to open all of my previously saved documents without any errors or irregularities.

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J. Levenson

Almost perfect

May 23, 2019

Platform: DownloadEdition: Home and StudentVerified Purchase

Other that slowly getting used to some new GUI features and locations my biggest problem is that some very old files cannot be opened. The suggested solutions included trying to not use drag and drop, use text recovery. Neither was any good. The third solution was to use an older version. Luckily I had not deleted it because I was able open the file(s) in the previous version and re-save (new name for safety). That worked for me. DO NOT DELETE YOUR OLDER VERSION is the lesson learned.

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Vance Harwood

No problems with download or installation but installation was a bit tricky

January 15, 2019

Platform: DownloadEdition: Home and StudentVerified Purchase

In reading the reviews there were a fair number of people that had trouble with downloading/activating the software. The no-returns/no-refund disclaimers from Amazon were disconcerting also. However, I've had very good experiences with Amazon regarding returns so I decided to go forward. Carefully reading the restrictions is important, only Windows 10 is supported, not tablets, etc. need to be accounted for. Once you purchase the product you are redirected to the Microsoft site, which has lots of Office 365 info on it. This product appears to be part of the Office 365 suite even though it is not identified that way. Be sure to have an account set up with Microsoft before you start this process. I was already signed in when I did the purchase-- I'd recommend doing that. Once on to the MIcrosoft site it was not obvious where the next step was to do the download, I don't remember the specific tab. Take some time to look at the entry page and select the most reasonable choice. Be prepared to back up if you go down the wrong path. Once I found the right path everything from that point forward was straightforward. If you currently have a 32 bit version of Office installed on your computer I expect that the download will require you to install the 32-bit version of Office 2019 / Office 365. The 64-bit version of Office manages computer resources better so unless you have existing content with 64-bit compatibility issues I'd recommend installing the 64-bit version. If you already have the 32-bit version installed you'll probably have to manually uninstall that before it will allow you to select the 64-bit version.

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Jedwabne

MacPro Activation Difficulty

December 10, 2018

Platform: DownloadEdition: Home and StudentVerified Purchase

I love this new version of Office 2019 - MAC, however, I have an on-going activation problem. I purchased two licenses. The first license installed and works beautifully on my newer laptop running OS Sierra, not so with the second license for my older MacPro desktop. On the download page it said that the "main" download was not compatible with my old OS, but it gave the option to install a compatible version for OS 10.10 and 10.11. I am running 10.11.6 so I downloaded the "compatible" version. My license verified perfectly, the installation was successful, but now when I go to use it, it requires activation. When I go through the activation process, it can't find my license. The MS CS person I spoke with was not able to resolve the issue, I'm planning to try again with another operator that hopefully knows MAC better.

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Gee Ecks

Love it!

January 5, 2019

Platform: DownloadEdition: Home and StudentVerified Purchase

Download and install was easy and smooth. Not sure what these other people are complaining about. I upgraded from Office 2007 - yeah, I was overdue - and I love these new versions. Obviously built with touchscreens in mind like on my Surface Pro. I don't like the idea of having to "subscribe" to software like 365, so I'm happy that this exists. I do wish I could buy Publisher and Outlook without having to subscribe to 365; but not that badly, so I'm content with this.

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Wyoming Artist

Word is Wonderful- no OneNote, though

December 20, 2018

Platform: DownloadEdition: Home and StudentVerified Purchase

After reading reviews, I cautiously uninstalled my old versions of word (which do not work w/ Mojave!) before downloading this. Don't expect to download it instantly, as it took about 30 minutes before an email stated it was ready. Sort of a pain navigating the download, as you do it through the Amazon site, but once you get there, it was quick (about 7 minutes total on my computer) and easy. Word is much improved over the old version I was using, and the photo editing options is impressive, making it much more versatile than what I'd been using. One Note, however, is useless. It says my account was frozen and I could unfreeze it by ____ -five days ago. I didn't even know I had an account for it, so I guess I wouldn't use it anyway. I doubt I use excel either, as Google's is real easy. I'm glad I got Word though!

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D. Thomas

No problems so far

April 26, 2019

Platform: DownloadEdition: Home and StudentVerified Purchase

I was nervous about buying this after reading other users' review about problems downloading and activating it, but it was painless and simple. I had it up and running in minutes on my Mac (running OSX Mohave). I haven't done a lot with it yet, but it sure looks like good ol' Office (albeit with a makeover). My only complaint so far is the size on the hard drive. I opted to only install Word and Excel, and it's still over 6GB, which seems excessive for a word processor and a spreadsheet app.

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