Amazon calculates a product’s star ratings based on a machine learned model instead of a raw data average. The model takes into account factors including the age of a rating, whether the ratings are from verified purchasers, and factors that establish reviewer trustworthiness.
My husband and I started sending these chimes instead of flowers in order to provide a lasting memory for those whose loved ones have passed. Everyone has said had special it has been to received theses.
I couldn't be any happier with this item! My grandmother passed away early January, and we had ordered this in her memory. It has been on our (screened in) porch. It has endured rain, high winds, and LOTS of snow, and it is still in perfect shape. It's not too loud, but it's not too quiet, either. Thank you so much for making such an amazing product!