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Echo Look | Hands-Free Camera and Style Assistant with Alexa—includes...
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Customer reviews
- Echo Look | Hands-Free Camera and Style Assistant with Alexa—includes...
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- Customer reviews
Top positive review
very sharp photos. also plays music.
June 29, 2018
Easy to set up. Easy to use. Photos are sharp.
You must first download the app (to set up). Once you do, you can just say "Alexa, take a photo" and it will take the photo (with flash). You will get a notification on your phone and you can see the photo immediately. At that point, you can delete it, or take another. Once you take your photo, you have the option to make some small edits (saturation, etc). However, you cannot crop your photo. *AMAZON - THIS IS MY BIGGEST GRIPE: I want to be able to crop my photo and take my clutter out!* (I cropped my crap out of the photo I provided - to show quality).
You can also take two photos and get an opinion as to which is better, as well as suggestions for similar looks. Options to make notes on the outfit. The front page of the app also has (of course) links to shop clothing, as well as relevant articles (ex: sponsored by Vogue). You can delete individual photos. I also use this to take progress photos for fitness, and I delete those REAL QUICK - they don't get uploaded to Amazon Heaven. Once you take the photo, you have the option to delete or share (several apps, including google drive). I have no idea where they really go, because I don't see them in my phone gallery *AMAZON GENIE - MY SECOND WISH: that I can save to my phone & full transparency on where these things actually 'go'
This device also can take video. And play music though doesn't have the (annoying) bass of the large echo. I have another Echo elsewhere in the home. One can play different music on each device without any additional membership (I have prime only, not prime music).
How does it compare to mirror selfies: (1) you don't need a mirror, you can see yourself in the phone). (2) Somehow I look better (pre edit) in photos taken by the Look than in my phone photos - they're very saturated and sharp with the device. (3) you can take the photo without the risk of selfie stick shadow, and without the annoying flash of your camera (and phone itself) in the photo.
I paid for this device, but was able to order it early. I also have 1984 paranoia, so I turn it to face the wall when I'm not using it.
You must first download the app (to set up). Once you do, you can just say "Alexa, take a photo" and it will take the photo (with flash). You will get a notification on your phone and you can see the photo immediately. At that point, you can delete it, or take another. Once you take your photo, you have the option to make some small edits (saturation, etc). However, you cannot crop your photo. *AMAZON - THIS IS MY BIGGEST GRIPE: I want to be able to crop my photo and take my clutter out!* (I cropped my crap out of the photo I provided - to show quality).
You can also take two photos and get an opinion as to which is better, as well as suggestions for similar looks. Options to make notes on the outfit. The front page of the app also has (of course) links to shop clothing, as well as relevant articles (ex: sponsored by Vogue). You can delete individual photos. I also use this to take progress photos for fitness, and I delete those REAL QUICK - they don't get uploaded to Amazon Heaven. Once you take the photo, you have the option to delete or share (several apps, including google drive). I have no idea where they really go, because I don't see them in my phone gallery *AMAZON GENIE - MY SECOND WISH: that I can save to my phone & full transparency on where these things actually 'go'
This device also can take video. And play music though doesn't have the (annoying) bass of the large echo. I have another Echo elsewhere in the home. One can play different music on each device without any additional membership (I have prime only, not prime music).
How does it compare to mirror selfies: (1) you don't need a mirror, you can see yourself in the phone). (2) Somehow I look better (pre edit) in photos taken by the Look than in my phone photos - they're very saturated and sharp with the device. (3) you can take the photo without the risk of selfie stick shadow, and without the annoying flash of your camera (and phone itself) in the photo.
I paid for this device, but was able to order it early. I also have 1984 paranoia, so I turn it to face the wall when I'm not using it.
376 people found this helpful
Top critical review
style check needs improvements
August 28, 2018
Prons:
- Very good at taking selfies
- nice design
Cons:
- not valuable at main feature: giving style advice
Maybe it will learn to be better but in the current state not that good.
Let me put it this way. When you are buying a high-end product with some huge AWS AI neural network behind it you expect it to be something more than a selfie-taker!
I want conversations like:
---
- Alexa, how am I looking?
- I think that black skirt you were wearing last Sunday would match this top better
---
or
---
- Alexa, am I underdressed for a friends wedding?
- I think high heels would suit better than flip-flops for this occasion.
---
or
---
- Alexa, do you think I need to buy more jeans?
- You were wearing blue jeans that you bought in September just once. Are you sure you need another pair?
---
So I want it to have some sort of intelligence, not just randomly assigned percentage score for each look.
- Very good at taking selfies
- nice design
Cons:
- not valuable at main feature: giving style advice
Maybe it will learn to be better but in the current state not that good.
Let me put it this way. When you are buying a high-end product with some huge AWS AI neural network behind it you expect it to be something more than a selfie-taker!
I want conversations like:
---
- Alexa, how am I looking?
- I think that black skirt you were wearing last Sunday would match this top better
---
or
---
- Alexa, am I underdressed for a friends wedding?
- I think high heels would suit better than flip-flops for this occasion.
---
or
---
- Alexa, do you think I need to buy more jeans?
- You were wearing blue jeans that you bought in September just once. Are you sure you need another pair?
---
So I want it to have some sort of intelligence, not just randomly assigned percentage score for each look.
273 people found this helpful
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June 29, 2018
I bought this instead of an alexa but the sound is awful. I also experienced a number of connection issues. I feel like this is really good if you NEED to take a photo of yourself everyday but for other every day uses this is not very productive.
June 7, 2018
Look is the red-headed step child of the Amazon Alexa device family. It has one cool feature --the camera -- but Amazon doesn't support it for any of the other new features they introduce. No Drop In, no broadcast announcements, and so on. I love the photo feature, but boy do you pay for it literally and figuratively
September 3, 2018
Waste of money. Can't save pictures to my phone. Useless
December 15, 2018
So I'm just going to put this here. This is about as useful as it is sitting in my hand doing nothing. It will NOT connect. Not to iPhone, Android, nothing! With that said I am going to post a copied post by someone else who can get into detail on this as I have exhausted my time in reading and trying for way too long.
Such a disappointment for something that could have been amazing!
Becky Jo
Actual User Review - not a troll and not an affiliate
July 19, 2018
Verified Purchase
Dear Amazon,
We like your stuff and we love technology. We have over a half dozen devices, and two prime accounts going in our family of 5. Multiple Echos, a Tap, and the husband unit even has one of those Echos with the screen. As a designer & maker, and someone who does not purchase a lot of RTW, the Echo Look could be useful. I like technology to help humans be better. The Echo Look really could help with more responsible consumption and fewer bad fast-fashion purchases (which means fewer returns.) Also, for those of us really involved in #mmmay - there are quite a few people out there who have a hard time keeping up the whole month, and this could be the answer. Hopefully this is fixed by 2019 for #mmmay19
Ok. That was the good part and to counter the really lame trolls on here. Be part of the solution. Seriously.
I’ve had the Echo Look for 2 weeks now.
Went into the store 4 days ago, hoping an employee could answer questions. Employees had never even seen one, and pointed me to the phone number for customer service.
Today I called customer service. First I talked to TK, who tried to tell me that Amazon wasn’t available at this time (um, I’m in the same time-zone). That was funny, and not in a good way. TK told me that they only trouble shoot problems and that they can’t forward my call to the design team (which I did not ask for, I asked for someone on his team that knew about app/device updates and about using the Echo Look.) TK forwarded me to “George” - I will note that George started out with an American Southern accent which he quickly lost as he went back to his native language accent. I”m not sure what the point of that was....? I think after he realized I wasn’t Grandma complaining about not being able to get ther Fire stick to work, he dropped the fake southern accent. George actually tried to first talk me into returning the device. You might want to look into that. George didn’t know anything either, and eventually told me to write a review here. The Catch-22 is amazing. The store knows nothing and points consumers to the phone people. The phone people are irritable, they do not like that I’m asking device & app update questions, they don’t know anything, and point consumers to return the product or write a review here.
Ok, now to my problems and requests for solutions.
1. Pre, what, 2000, I was that person that got red-eye when not even looking at the camera. Technology and cameras have advanced so that isn’t an issue...or I pull out the DSLR and use an external flash - but even then, my DSLR is new enough it doesn’t really have those issues. The Echo Look’s 4 LEDs are SO bright, I look like a Replicant from Blade Runner. No exaggeration. It’s like you went back in time with technology. Not even looking at the camera, I still get retina refraction like crazy. I tried putting scotch tape over the LEDs to soften the impact which reduces the Replicant look by 50% but then the app doesn’t like that and tells me something is wrong and till not apply any of the filters or the blurry vignette feature (Pop.) You have to fix this. I’m NOT alone. Going through Instagram for EchoLook photos is like Replicant Tinder. You’ve got to do a hardware OS update and fix that, and/or allow the app to reduce flash brightness.
2. Let’s talk about Pop or the weird blurry vignette slider that isn’t really a slider. Yes, it is helpful, but please update app so that slider is really a slider. Right now it is A. Nothing. B. You’re floating in a blurry cloud C. You’re actually swimming in amniotic fluid.
3. The fashion compare options. HAHAHA. Oh. Please. The algorithm is set to 1950. Seriously, try it. Put on, say, nice linen overalls with a wide leg, paired with a mid-volume silk shirt - totally on trend, and put it next to an outfit that looks like it was bought from Chicos (think princess seamed button up shirt in novelty print, and a defined waist-pant, and it picks the Chicos outfit every time. Fit & Flare isn’t the only design aesthetic, thanks. Please update app to have style preferences. Think Stitch Fix or the Nordstrom version of Stitch Fix...it’s for men, so my husband uses it, not me, but they’re VERY good. You’re in the same town as Blake, just go over and ask him how they set up the Nordstrom version of Stitch Fix, ‘kay??
4. You may need a more diverse group working on this product. I’ll let you figure out that one, but I’ll give you a hint. If you gear something towards women, with ONLY women in ALL of the product demos, then maybe there should be more women, particularly women in fashion/design, involved in the process. Also...you may want to diversify your product demos... lovely range of women with POCs...all the same size and age range. And just women. Call me, I’ll help you.
5. I shouldn’t have to pull this all into PhotoShop. This should be plug-in-play directly to Instagram. You’re losing SO much with all of these issues. Your Echo Look account isn’t even used - I’ve got a stinking suspicion you’re already planning on dropping this product. I can’t find ANY reviews other than the PR release you GAVE out. I seriously don’t care what 40+ year old hetero white men not in fashion/design have to say about this product, nor what they forced their single female staffer to do with it. There’s NOTHING. Which tells me there’s suppression, and possibly such a great loss already you’re looking to bag out completely and are ready to erase it. I’d prefer you supported it instead. It wasn’t a bad idea. I prefer it to having to set up my DSLR or propping my iPhone on my tripod...but my iPhone takes way better photos and has a portrait option that rivals my DSLR. That and no replicant.
/novella
PS thanks Becky ^^^^
Such a disappointment for something that could have been amazing!
Becky Jo
Actual User Review - not a troll and not an affiliate
July 19, 2018
Verified Purchase
Dear Amazon,
We like your stuff and we love technology. We have over a half dozen devices, and two prime accounts going in our family of 5. Multiple Echos, a Tap, and the husband unit even has one of those Echos with the screen. As a designer & maker, and someone who does not purchase a lot of RTW, the Echo Look could be useful. I like technology to help humans be better. The Echo Look really could help with more responsible consumption and fewer bad fast-fashion purchases (which means fewer returns.) Also, for those of us really involved in #mmmay - there are quite a few people out there who have a hard time keeping up the whole month, and this could be the answer. Hopefully this is fixed by 2019 for #mmmay19
Ok. That was the good part and to counter the really lame trolls on here. Be part of the solution. Seriously.
I’ve had the Echo Look for 2 weeks now.
Went into the store 4 days ago, hoping an employee could answer questions. Employees had never even seen one, and pointed me to the phone number for customer service.
Today I called customer service. First I talked to TK, who tried to tell me that Amazon wasn’t available at this time (um, I’m in the same time-zone). That was funny, and not in a good way. TK told me that they only trouble shoot problems and that they can’t forward my call to the design team (which I did not ask for, I asked for someone on his team that knew about app/device updates and about using the Echo Look.) TK forwarded me to “George” - I will note that George started out with an American Southern accent which he quickly lost as he went back to his native language accent. I”m not sure what the point of that was....? I think after he realized I wasn’t Grandma complaining about not being able to get ther Fire stick to work, he dropped the fake southern accent. George actually tried to first talk me into returning the device. You might want to look into that. George didn’t know anything either, and eventually told me to write a review here. The Catch-22 is amazing. The store knows nothing and points consumers to the phone people. The phone people are irritable, they do not like that I’m asking device & app update questions, they don’t know anything, and point consumers to return the product or write a review here.
Ok, now to my problems and requests for solutions.
1. Pre, what, 2000, I was that person that got red-eye when not even looking at the camera. Technology and cameras have advanced so that isn’t an issue...or I pull out the DSLR and use an external flash - but even then, my DSLR is new enough it doesn’t really have those issues. The Echo Look’s 4 LEDs are SO bright, I look like a Replicant from Blade Runner. No exaggeration. It’s like you went back in time with technology. Not even looking at the camera, I still get retina refraction like crazy. I tried putting scotch tape over the LEDs to soften the impact which reduces the Replicant look by 50% but then the app doesn’t like that and tells me something is wrong and till not apply any of the filters or the blurry vignette feature (Pop.) You have to fix this. I’m NOT alone. Going through Instagram for EchoLook photos is like Replicant Tinder. You’ve got to do a hardware OS update and fix that, and/or allow the app to reduce flash brightness.
2. Let’s talk about Pop or the weird blurry vignette slider that isn’t really a slider. Yes, it is helpful, but please update app so that slider is really a slider. Right now it is A. Nothing. B. You’re floating in a blurry cloud C. You’re actually swimming in amniotic fluid.
3. The fashion compare options. HAHAHA. Oh. Please. The algorithm is set to 1950. Seriously, try it. Put on, say, nice linen overalls with a wide leg, paired with a mid-volume silk shirt - totally on trend, and put it next to an outfit that looks like it was bought from Chicos (think princess seamed button up shirt in novelty print, and a defined waist-pant, and it picks the Chicos outfit every time. Fit & Flare isn’t the only design aesthetic, thanks. Please update app to have style preferences. Think Stitch Fix or the Nordstrom version of Stitch Fix...it’s for men, so my husband uses it, not me, but they’re VERY good. You’re in the same town as Blake, just go over and ask him how they set up the Nordstrom version of Stitch Fix, ‘kay??
4. You may need a more diverse group working on this product. I’ll let you figure out that one, but I’ll give you a hint. If you gear something towards women, with ONLY women in ALL of the product demos, then maybe there should be more women, particularly women in fashion/design, involved in the process. Also...you may want to diversify your product demos... lovely range of women with POCs...all the same size and age range. And just women. Call me, I’ll help you.
5. I shouldn’t have to pull this all into PhotoShop. This should be plug-in-play directly to Instagram. You’re losing SO much with all of these issues. Your Echo Look account isn’t even used - I’ve got a stinking suspicion you’re already planning on dropping this product. I can’t find ANY reviews other than the PR release you GAVE out. I seriously don’t care what 40+ year old hetero white men not in fashion/design have to say about this product, nor what they forced their single female staffer to do with it. There’s NOTHING. Which tells me there’s suppression, and possibly such a great loss already you’re looking to bag out completely and are ready to erase it. I’d prefer you supported it instead. It wasn’t a bad idea. I prefer it to having to set up my DSLR or propping my iPhone on my tripod...but my iPhone takes way better photos and has a portrait option that rivals my DSLR. That and no replicant.
/novella
PS thanks Becky ^^^^
December 8, 2018
I've had this device for a little over a week or so, and was so excited to start using it. But as of right now, my excitement is rapidly decreasing. Why is there so many limitations to what this device can/can not do? Why not just let me take a video for as long as I please? If the lack of memory card has anything to do with it, I imagine syncing it up with Amazon's cloud storage should be fairly simple? I'm also curious as to why I can't drop in on my look device? My thinking with both these options, is that it would be really convenient for check in ng up on what my boxer dog does all day while we're at work for 8 to 10 hours. Why can't I set up a simple motion detection feature that I could view live video feed from my phone while not at home? I would love to find out more info on this, and see if it's maybe in the works for future updates.
October 23, 2018
Everyday I come home from work and I take a picture. At the same time everyday and the Echo is registered to me, no one besides me has ever spoken to the Look. AND EVERY SINGLE TIME it takes a picture and then I ask to take again and she goes " I don't know who this is, but did you want take photo for *****?" YES, Yes, I do, like I just did, like I did yesterday and like I'll do tomorrow. It takes forever (and drives my husband crazy listening)! In general, I am happy with the photos but wish this more groupings with the entire Echo line like play music and flash briefings continuously with other Echos when I walk downstairs.
December 2, 2018
I'm an early adopter and couldn't wait to get this product however it has very little usefulness, unlike most other Amazon Echo related products. I expected that the product will continue to add features because I couldn't believe that this was all it did. I was wrong. This is all it does and it was a tremendous waste of money. The only use that I can think of is for fashion bloggers who want to take pictures of their outfits. Otherwise, it sits in the drawer as a useless pieceof tech junk.
October 21, 2018
I bought this product and when I try to connect it to my wifi, it doesnt work. They send me another one but it fails too. They charge the product two times in my credit card and nobody helps me to proceed to the return. Disgusting.
November 26, 2018
First - this item is not worth $200 IMO. I bought it for $100 and noticed that it's $50 for cyber Monday. I felt it was fair for a business expense for $100, and probably would have considered it at $50 for personal use.
When I first bought the Echo Look, it worked perfectly. Every time I asked it to take a picture, it did so and I have a wonderful log of all of those photos. A few months ago, it started telling me I need to sign the terms of use in the Echo Look App when I asked it to take a picture (yes, I have and went back in multiple times to check), But if I kept asking, eventually it would take a picture.
About a month ago, it started occasionally saying "something went wrong," or telling me "I can't tell who is talking but do you want me to take a picture for <my name>." And then if I say yes, it will take the picture. I literally have to ask 5-6 times for each of the two pictures I take daily. It's a pain and I don't know how to fix it.
The app itself is pretty cool, as it catalogues your looks based on colors, season, weather, etc. It's still a little buggy (my "week in review" is always several weeks old), but love the daily photo log and collections it makes plus the ability to edit them.
As someone in the personal styling/fashion business, I find it useful, but Amazon needs to work out the kinks to make it truly a game-changer.
When I first bought the Echo Look, it worked perfectly. Every time I asked it to take a picture, it did so and I have a wonderful log of all of those photos. A few months ago, it started telling me I need to sign the terms of use in the Echo Look App when I asked it to take a picture (yes, I have and went back in multiple times to check), But if I kept asking, eventually it would take a picture.
About a month ago, it started occasionally saying "something went wrong," or telling me "I can't tell who is talking but do you want me to take a picture for <my name>." And then if I say yes, it will take the picture. I literally have to ask 5-6 times for each of the two pictures I take daily. It's a pain and I don't know how to fix it.
The app itself is pretty cool, as it catalogues your looks based on colors, season, weather, etc. It's still a little buggy (my "week in review" is always several weeks old), but love the daily photo log and collections it makes plus the ability to edit them.
As someone in the personal styling/fashion business, I find it useful, but Amazon needs to work out the kinks to make it truly a game-changer.
June 18, 2018
It's fun to take photos of one's wardrobe, especially when one has just lost 65 pounds, is looking pretty good in nice clothes again and is buying lots of new clothes as sizes drop. I wish there were a way to save the photos to Prime photos or Yahoo etc as I haven't been able to get them to my PC to back up or use. I wasn't familiar with designer names so wasn't chosen for any focus groups when the email was sent, but have since found I have a lot of those designer clothes in my closet from shopping at Marshall's and Ross. At 67, I'm not really the target market for this item, but have enjoyed the pictures as weight continues to drop. The speaker on this is really poor, and as it's set up in my living room, it often hears when I try to play music on my kitchen Echo and plays instead of the main Echo, so now I keep the microphone on the Echo Look turned off except for taking photos. I wish it had at least two choices as to the focal distance. I wear a lot of wigs and would like to take my wig-review photos with Look, as well as photos of makeup and nails, but the camera is strictly for full-body shots. The main purpose of this item appears to be selling expensive high-end clothing, and it now sends advertisements for such in the app. It could be useful for so much more than it currently is with just a second distance setting and a way to share photos to Prime etc.
