Amazon.com: Customer reviews: Hamilton Beach Programmable Coffee Maker, 12 Cups, Front Access Easy Fill, Pause & Serve, 3 Brewing Options, Black (46310)

Top positive review

Brews coffee at lower temp which is correct (smooth flavor) ...

June 20, 2018

Brews coffee at lower temp which is correct (smooth flavor) then heats it via the hotplate after. However, if you take a cup right after it is brewed you will need to heat it up to drinking temp in the microwave.

109 people found this helpful

Top critical review

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James S. Middleton

Want to like it, might, we'll see

October 13, 2018

I'm coming from a Cuisinart that I'm tired of its heating plate rusting. I want to like this Hamilton Beach. Nice design. Front access is a great idea and works well. I'm not sure the "optional" charcoal filter is big enough to actually do anything. Its like really? Cuisinart's is also not that big and you have to change it regularly for it to be effective. This one's charcoal "filter" is even smaller. Not going to mess that that as an option.

Does Hamilton Beach not understand the idea of HOT? I have replacement coming and hoping the first one has some defect. The water is not up to the recommended temperature for making coffee of 195 to 205 degrees Fahrenheit. The temp is in the 160's. Its fast to brew but given it doesn't heat the water up to the right high temp no wonder.

Replacement here Sunday. We'll see. Might be going back for full refund. Really wanted to like this thing. Looks good, front fill design nicely done. But appearance and design is quite useless if it doesn't make a good HOT cup of coffee!

Edit: New one arrived Sunday, yesterday. Coffee this morning same problem. Its not hot folks. Sorry but when the coffee starts out warm by the time you get half way through the cup its cool. Going back. How hard is this Hamilton Beach?

143 people found this helpful

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James S. Middleton

Want to like it, might, we'll see

October 13, 2018

Style: Programmable Coffee MakerVerified Purchase

143 people found this helpful

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66 comments

Erin Mooney

Leaks every time you pour

May 18, 2018

Style: Programmable Coffee MakerVerified Purchase

I'm baffled by all the positive reviews of this coffee maker.

Main problem: The pot leaks EVERY time I pour from it. I have to position another cup underneath the pot as I pour the coffee so that it doesn't go all over the counter. I have tried pouring very very slowly, very quickly, at a slight left angle, at a slight right angle, doesn't matter. It leaks every time.

If you like strong coffee -- you can't put in enough grounds without the coffee holder overflowing and spilling all over the pot and the heating unit, and onto the counter. If you like weakish coffee, then you probably won't have this problem. But warning to strong coffee snobs!!! Stay away.

65 people found this helpful

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44 comments

Amazon Customer

Drip delay rarely works.

May 20, 2018

Style: Programmable Coffee MakerVerified Purchase

What a disappointment. I bought a new coffeemaker because the drip delay on my old pot broke. But here, the drip delay just doesn't work consistently! It also will sometimes drip slowly and other times just pour through. The basket for the filter is difficult to place properly back in its slots-- it should be easy. I never know how long it will take to brew a cup of coffee. Finally, I have yet to figure out how to program the automatic brew, but that could be me.

39 people found this helpful

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11 comment

Trisha

This is a terrible product and I had 2 of them in 10 weeks

April 17, 2019

Style: Programmable Coffee MakerVerified Purchase

I bought this coffee maker on January 31, 10 weeks ago. It had 4 stars and I figured all I wanted was a coffee maker, nothing fancy so it looked good. From the beginning the coffee came out weak (no matter how much coffee I used. It also had a plastic taste and smell. So bad I through out several pots and thought maybe I just had to run it a few times because it was new. I tried 3 different coffees thinking maybe it was the coffee. Finally after about a month it wasn't so bad. I ran it on the bold setting and extra coffee but still wasn't great. I only use it a few times a week.
After 10 weeks the clock started blinking like it had a short. I forgot about it for a few hours and was putting something on the counter and felt heat coming from it. I looked at realized the clock was no longer displayed and picked up the glass pot and almost burnt myself before I realized it was hot. Even though I didn't use it that day it was on. I immediately unplugged it. I called Amazon and they were willing to replace it for me and I asked if they knew of any problems like this and was told there were other complaints but not the same as mine. So I had them send me the replacement. I looked at the complaints and found 1 that said the coffee tasted funny. I found a whole bunch that said it dripped and there were coffee grinds in the coffee, none of which happened to me so I was hoping I just had a lemon. Well round 2 with the new one, followed all the same instructions for prep of first use. Still the weakest coffee, looks like brown water and the smell and taste is definitely like there is plastic in it. I just threw the whole pot down the sink. If I could give this no stars I would. The fact that it has 4 stars worries me about trusting the rating system because unless you are selling different products to some people there is no way this is 4 stars to anyone. I don't get many bad products when I research something and I was only looking for an OK coffee pot but this is bad. I'm just going to take the loss and throw this away. I am so disgusted. I didn't think you could make a bad drip coffee maker. I've had many over the years with different brand names. I picked this one and paid about $10 more that the Mr Coffee that I was going to buy because it was going under a cabinet and I liked the swing out coffee filter. Big mistake. I don't think I want to buy another here because I can't trust how they are rated. That's why I wrote this review, no way this deserves the rating on it.

11 people found this helpful

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gary fortune

Leaks everywhere!! Don't Buy!!!

October 1, 2018

Style: Programmable Coffee MakerVerified Purchase

I've had this coffee maker for a few months. It's awful!! 5 times now I have walked out to coffee everywhere on my counter because the holes between the lid of the pot and the machine are not aligned right or something. Doesn't matter how little or much coffee grinds I put in or how I position the pot, it's constantly overflowing everywhere! I have wasted a ton of coffee remaking it and talk about an aggravating ordeal first thing in the morning!! Unfortunately my return window closed so I can't get my money back. It's going to goodwill!!!!

14 people found this helpful

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22 comments

Katie

Not happy...coffee grinds in my coffee

August 26, 2018

Style: Programmable Coffee MakerVerified Purchase

I’ve had this coffee maker for 3 months and I get coffee grinds in my coffee consistently. I cleaned it like they suggest and that didn’t help. When I called customer service, I was told to cut the cord in half and then they would send a new one for $12. That’s totally unacceptable - I obviously have a defective product or a product that’s just not made well. Either way, I won’t be buying Hamilton Beach products any longer.

14 people found this helpful

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11 comment

Marvi Darling

Rim leak

April 4, 2019

Style: Programmable Coffee MakerVerified Purchase

Looks nice . Simple. The rim recently got a leak. So it’s a very messy pour. Gonna call Hamilton Beach tomorrow and ask for a new pot.

10 people found this helpful

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0Comment

Devina

Awful! Dont buy

April 2, 2018

Style: Programmable Coffee MakerVerified Purchase

First use out of the box, poured water in the reservoir in back and the water just came back out (and yes I poured the water into the correct place). This thing was not made correctly and I can't use it. Pissed

14 people found this helpful

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22 comments

CCPontiac

WONDERFUL coffeemaker. EXCEPT...

October 9, 2018

Style: Programmable Coffee MakerVerified Purchase

There's so much to love about this coffeemaker! Great price, HUGE pot, programmable timer, "Bold" setting for flavorful coffee, easy to use, attractive in the kitchen, AMAZING warming plate that actually keeps coffee hot rather than lukewarm... even the clock keeps perfect time!

Except. It's about that "keeping coffee hot" thing. That only works when the coffeemaker is ON, naturally. And this one shuts itself off after only 2 hours, no matter what. Thus, I find myself having to turn it back on manually, or, as I've taken to doing, just shutting it off and immediately restarting it at random, to give myself another 2 hours.

We're retired and home all day most of the time, and we enjoy drinking coffee in a leisurely way. So this is a major pain in the... routine. Did I know about the automatic shutoff when I bought this? Yes, I certainly did. But I assumed that it could be overridden if that was not a feature that was wanted or needed. WRONG. Or, at least, I have not figured out how to override it at this point. (If anyone knows, please share your secret!!!)

If it weren't for that one very, VERY annoying thing, I'd order another one of these right this minute to keep on hand in case this one goes down for any reason, because I like every other aspect of it far better than the $100+ Bunns we've used for years. As it is, I'm going to give myself a bit more time to get in the habit of constantly restarting it. If it becomes second nature, I might yet buy another one, because it truly is terrific in all other respects. ::sigh:: So near to perfection... and yet so far. LOL

Memo to manufacturers: Most of us are grownups and actually don't need babysitters every minute. Maybe at least give us the OPTION to make a few decisions for ourselves--including the pace at which we drink our coffee...? :-(

8 people found this helpful

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Zeus Cat

Hamilton Beach strikes out again

April 20, 2019

Style: Programmable Coffee MakerVerified Purchase

I've had this coffee maker about two months. The coffee maker is pretty slick looking and easy to use; however there are some pretty major design flaws that make it largely useless for making coffee.

By far the biggest issue is the little spring-loaded nozzle that lets the coffee flow from the basket into the carafe. The idea is that when the carafe is in place, the spring is compressed and the coffee can flow freely and when the carafe is removed (to pour a cup) the spring closes the nozzle and no coffee comes out. Neither of those two scenarios work as designed with any sort of regularity.

First of all, when I remove the carafe, coffee continues to flow out onto the warming plate and my counter. And I'm not talking about a drip here, I mean a veritable torrent of coffee comes out and can only be stopped by putting the carafe back. This is annoying but not a deal breaker because I can, of course, still pour coffee after the entire brew cycle is complete.

The second and more problematic issue is when the carafe is firmly in place and the nozzle does not let coffee flow out. It either does not flow at all or flows too slowly to keep up with the brewing. This results in the brew basket actually overflowing and spilling hot coffee AND grounds all over the machine and, worst of all, into the carafe. There doesn't appear to be too much user intervention that I can do to prevent this. I place the carafe directly under the nozzle and it still doesn't work. If I don't pay close attention to the flow of coffee, I will end up with grounds in my beverage. And the flow can change mid-cycle without any other input; it can be working just fine at the start and by the time the cycle is over, the basket has overflowed.

The nozzle is one of the most important components to the process and it is concerning, though sadly not surprising, that Hamilton Beach put such little effort into the design and durability of it. I am using the original carafe, a Hamilton Beach filter, and standard store-bought ground coffee. Nothing is outside the specifications for this machine and yet it still fails me. The next time I find coffee grounds in my morning beverage, I am throwing this out the window and buying a new maker from a different manufacturer; Hamilton Beach has failed me too many times over the years.

5 people found this helpful

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