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5.0 out of 5 starsThe smell is amazing. Why has Gain stopped making it?
Reviewed in the United States on June 7, 2019
I love this smell. The stores have already stopped stocking it, so I am glad I can still get it online. I may have to buy enough to last multiple years since I assume stock is low. I wish I knew why Gain pulled production so quickly.
We always expect your Gain bottles to reach you in perfect condition, Laura, and we hate to hear this hasn’t been the case for your recently. Could you please give us a call at (800) 888-4246 when you have a minute? We’d like to see how we can help make this right for you.
We always want you to enjoy the Gain scents, so we're disappointed to hear you weren't a fan this time. Thankfully we have other fragrances available. When you have some time to chat, give us a call at (800) 888-4246 so we can find your favorite!
That definitely isn't the quality we expect from our Fabric Softener, Georgetta, so we're sorry to hear you had this experience! This can sometimes happen when the softener is exposed to extreme hot or cold temperatures, so we always recommend storing your bottles in a cool, dry place and using them within one year of purchase. We've got your back, too! You can still use the softener, just mix one capful of it with half a cup of warm water until blended. The resulting mixture can be used for approximately three medium load doses. Please also give us a call at (800) 888-4246, we'd like to take a peek into those bottles to see what might be going on.
Bought this item because Of the scent that people were raving about, plus I’ve never seen this product anywhere except on Amazon. When it arrived, I immediately smelled it and it was heavenly;however, totally lost its scent when laundry came out of the dryer. Bummer. I even tried using more than recommended, but still the scent was gone. Won’t buy again
We want you to fully enjoy your Fabric Softener, so it may help to know, this could be caused by the product being exposed to extreme heat or cold. We'd like to talk, get some more information and restore your confidence in us. When you have a little spare time, give us a call at (800) 888-4246.
We're sorry you had that experience, Akeila. Our Gain Botanicals Fabric Softener is made with 70% bio-based ingredients and is specially formulated to nurture your clothes. Please give us a call at (800) 888-4246. -The Gain Team.