Top critical review
Unusable right from the start
Reviewed in the United States on February 15, 2020
I bought this flosser in 2018 as a backup for when the flosser I had broke. The old one lasted much longer than I thought it would, so I only had occasion to use this new one today. As others have noted, the instructions are written by someone whose first language is not English, but it was understandable. I charged it, filled it with water, put on the jet tip and started to floss. Water started running everywhere. It was coming out of the jet tip connection, and the tip release button. The jet tip will not attach properly. I can easily pull it out without the release button. I peered inside and saw two little metal rods which are supposed to fit in the groove of the tip, and they open and close when the release button is pressed, but they don’t hold the tip in. I can’t address the pressure of the spray because water was leaking all over. The mode and power buttons are also too close together, but that’s a minor quibble next to the fact that it’s TOTALLY UNUSABLE because the jet tip won’t connect. I can’t believe this got so many positive reviews, unless I just got a dud. Obviously too late to return.