Amazon.com: Customer reviews: Water Flosser Professional Cordless Dental Oral Irrigator - 300ML Portable and Rechargeable IPX7 Waterproof 3 Modes Water Flosser with Cleanable Water Tank for Home and Travel, Braces & Bridges Care
I purchased this product the beginning of April thinking the portability would be great for travel, as well as easy to clean. For that I would rate the product 5 stars. There was no real instruction manual or troubleshooting directions, so that was a negative. Lastly, what I didn’t anticipate is that within a month, I started seeing issues with being able to get the unit to charge - the cord plug and 2 prong receptacle on the handheld unit is extremely touchy. I have had to really work with the plug trying not to inser all the way, insert all the way, put slight tension on the cord to get the charge light to not only go on but cycle through. Today I have no charge light no matter what and now I have been unable to find product support for the model. Unless I can get that resolved I won’t purchase this one again.
This $&&$:;! Thing is suppose to be a travel product, and although it works. It needs to come in a travel CASE, not a flimsy bag. I traveled to India, and was gone over a month. I lost count of the amount of times I had to figure out where this vibrating contraption was and turn it off. Horrible design!! The on/ off button is on the front, so every time your luggage shifts, it comes on, and you have stop and unpack to find it least everyone in hearing distance thinks you carry your vibrater with you. Which you might, but it’s not the kinda thing a 60 year old lady would advertise. Will return and would not purchase again, unless it comes with a case and better on/ off design.
If you absolutely must use a dental irrigator each day, this portable one is what you need. It works very well BUT has a really annoying design flaw: the power button is very sensitive and even a light touch will start squirting water everywhere. Why didn’t they make it a sliding switch instead? I will try to cover it with something to reduce the sensitivity. Six months later Update: After successful use on a three week trip this portable irrigator has gone haywire. Suddenly started motor repeatedly firing up for minutes after drying it and putting it away. Electronics failed badly. Machine now useless. Avoid.
I purchased the Mospro Portable Oral Irrigator for an upcoming trip. I liked the idea that in one unit I could have everything I needed to address my periodontal needs while on vacay. What I didn't realize is the design is deeply flawed. The unit is built with a handy pistol grip. Unfortunately, the two control buttons are situated on the handle opposite the grip - one button controlling the intensity (Normal, Soft) and one providing a pulsing jet spray. When I used the instrument, the water dripping from the jet wet my hands, and as I rotated this self-proclaimed "Spa for your Mouth" to access the back of my incisors, I accidentally squeezed both buttons simultaneously causing the rough spray to jump in intensity, while simultaneously triggering the pulse feature to alternate in intensity between "sandblaster" to a concussive experience much like that of a jack hammer. This caused me a great deal of discomfort. In addition, the treacherous spray jettisoned food chunks formerly nestled between my teeth setting them free on my shirt, my face, the bathroom mirror and all points in between. The plug protecting the electrical element from water infiltration is unattached and quite small guaranteeing an electric shock at some point down the road for purchasers. But not for me. I'm sending this sadistic device back to the manufacturer. Today.
JUST TO FOLLOW UP: JUST GOT THIS EMAIL FROM COMPANY REPRESENTATIVE. KINDA SMARMY:
ryan merrit <firstname.lastname@example.org> 9:57 AM (3 hours ago) to me
We noticed that you posted a negative review for the MOSPRO water flosser, the link and screenshot are at the end of this email.
On behalf of the MOSPRO brand, I would love to extend my sincerest apologies for not offering a 100% satisfied product and service.
To make things right for you, we would love to offer either a replacement or a $40 Amazon credit as a refund and we hope you remove the review for us, which would be a great encouragement to my service.
I realize that no offer can really make amends for the disappointment caused. Please accept it as a goodwill gesture and an apology for adding to your stress level.
First of all, I thought I had purchased a Waterpik, as a replacement for my unit that just won’t charge any more. I had just had brain surgery, so wasn’t paying attention to the brand I bought until I used it the first time. There are 2 buttons at the top - the “on/off” button and the “mode” button. After flossing, I thought I had turned off the unit and took it out of my mouth. Mouthwash went everywhere because I had not turned off the unit. I had touched the “mode” button instead. The buttons are so close together and so sensitive that when the unit is in your mouth you can’t tell which button you hit. With the Waterpik, the “on/off” button is obvious because the switch is a different design. I thought I would get used to this device but the buttons drive me crazy. It’s too late to return it, so I will pitch it in the trash and but a Waterpik.
In less than a week this flosser showed signs of not operating with a full deck. First sign of malfunction was after about 4 seconds being on, it would stop. I would start it again and 4 seconds later it would shut off. We did this little dance until I ran out of water. Next night, same routine. Following night, it worked just fine. The night after that I turned it on, but it didn't want to. Couldn't get it to run - until about an hour later, while I'm sitting in my living room watching the tube, I hear it go on in the bathroom. I don't want it on now, so I shut it off. 15 minutes later, it decides it wants to run again. This has happened now 4-5 times. Returning it tomorrow. Too bad, because I liked it's compact size and that it had a removable water container which was a major factor in making the choice to purchase this flosser.
The first time I used it I tried the low pulse setting and even that was very hard pressure. I was not ready for it and I found it difficult to maneuver. The second time I used it I tried a different setting, but again it was hard pressure and difficult to maneuver and as the water went across my mouth it literally cut up my tongue! My tongue started bleeding in 2 spots and was very sore. I will not use this again.
I bought this water flosser because of the reviews. Well I must have bought the one made on a Friday at 3p:/. The first 2 days I used it was kicking butt. Then on day 3 during use, it went to half the water pressure and no real cleaning results. I recharged it just to make sure it wasn’t me. Tried it again and no joy to be found.
I received this item on Monday. Tuesday I washed the reservoir in preparation of my first use and dried it out. Wednesday I charged it, used once and dried out. Upon drying it, I noticed that there are white specks in the reservoir. I’m not sure if it’s mold. Maybe there is a design flaw that allows water to get into a small crack in the reservoir. Or maybe this is something else that I didn’t notice when I pulled the reservoir out of the box. But I can’t reach it to clean or further examine. I only got to use this item once and thought I might like it so one star for that. I purchased two of these, one as a gift, but will return both.
Update: My boyfriend opened his up and similar spots are on that one as well. He thinks it’s glue and is fine with it. So I will only return one.