This is the new formula from Enfamil. I used to order by Enfamil but it takes forever and the hotline is really awful. It is a little bit more expensive on Amazon but the delivery is great, great value, perfectly packed.
Our team would like to hear more about your experience with Enfamil NeuroPro Infant. Please contact us at 1-800-222-9123 (option 1) or by email at Enfamil.com/ContactUs and reference number 02930960. Thank you. 2/21/19
We're sorry your product was expired. Our team would like to hear more about your experience with Enfamil NeuroPro Infant Formula. Please contact us at 1-800-222-9123 (option 1) or by email at Enfamil.com/ContactUs and reference number 02930945. 2/21/19
I'm sorry to hear that your order arrived with an opend tub, Jay! Our Product Information department would like to hear more about your experience. When you have a moment, please contact them at 1-800-222-9123 option 1 or Enfamil.com/ContactUs with reference number 02802347.
We bought 10 cans of Enfamil powder for our newborn girl. Guess what, inside the 3rd can that we opened, we found a dead insect (a mosquito or a fruit fly). We submitted a product quality complaint on Enfamil website. However, it's been 2 weeks and still nobody bothered to reply.
Enfamil, you must be seriously kidding with your product quality and your customer service! We will talk lawyer and journalist friends to see what they can do about it.
As new parents, we were given many free samples from the pediatrition, so we used the NeuroPro mix and quickly learned that our child did not like it. He would fuss more than normal and spit up majority of this formula. He doesn't do this with other formulas, only the NeuroPro. The Enfamil Gentlease works better for him than this.
Hi. I'm sorry to hear that your son was unable to tolerate the Enfamil NeuroPro Infant Formula. Our Product Information Team would like to learn more about your son's experience. Please contact us at 1-800-222-9123, option 1 or by email at Enfamil.com/ContactUs and reference number 02718644. Thank you so much! --Amilia, Enfamil Expert