Top critical review
Great industrial design, but fails at it's primary directive
Reviewed in the United States on November 22, 2019
Bought this because it got pretty good reviews, but I also really liked how it physically looked/would look in our kitchen (which is all black and white). Upon receiving it, I was bummed out because about 1/2 the time you press the button to open the lid, it doesn't work. Once I filled it up and popped it on the heater, I was shocked to see that it just....stayed on. We use a lot of hot water in the morning (oatmeal, french press, and tea), so we filled it to a reasonable level, and it boiled so aggressively and for so long, boiling water was literally spitting out of the spout! I was ready to return it based on just that, but then when I poured water from it, water would pour from the spout, but ALSO a bit of water would pour from the seal between the lid and the body of the kettle, as though the lid wasn't on tight enough?? All in all, very disappointed and am sending it back. It gets 2 stars for the physical design, but loses three for not actually doing the one thing it needs to do properly.