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Echo (2nd Generation) - Smart speaker with Alexa and Dolby processing  - Sandstone Fabric

Echo (2nd Generation) - Smart speaker with Alexa and Dolby processing - Sandstone Fabric

byAmazon
Color: Sandstone FabricConfiguration: EchoChange
Price:$69.99 - $119.99
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Top positive review

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Sherry the Dog Lady
5.0 out of 5 starsAMAZING SOUND!!
July 20, 2018
I got some smart plugs so that I could turn on inside lights if we come home after dark with the app on my phone.
My 82 y.o. Dad lives with me & has a hard time walking & he's also losing his ability to see at all in the dark, because of Macular Degeneration. So the last thing I need is him tripping over something in the dark, trying to turn lights on!!
I have an Echo & Dot in my room, which I mostly use to stream music with my Amazon Music Unlimited.
I was controlling even his bedroom light & the hallway light with the app on my phone as well as my Echo.
So I bought two more Dots during prime day sale.
It's been a game changer!! My Dad struggled, even with the app on his phone to control the lights. Now that we have a Dot in his bedroom & an Echo & Dot in the living room, he's very easily learned how to ask Alexa to turn on the hallway light, his bedroom light when he's going to bed!! NO MORE STUMBLING AROUND IN THE DARK or trying to remember where he put his flashlight!!
Since the Echo Dots all sync together, once he gets to his bedroom, he tells Alexa to turn off the living room light & the hallway light when he gets to his bedroom!! This little device is a SAVING GRACE, not only for my Dad, but for me!! I don't have him calling me to "Show me again how to turn the lights on/off" with his phone app!!
It's like having someone else here that helps me take care of my Dad!!
I made a list of the commands for the lights, etc & hung one on his night stand & put the other beside his chair in the living room!!
He's also exploring, BY HIMSELF, different commands for Alexa. I've heard him ask her about the weather, baseball scores, etc. THIS LITTLE ITEM IS A TRUE GEM FOR SENIORS!! I love mine just as much & the quality of the sound thru the Echo is AMAZING for listening to music. I'm VERY PICKY about sound quality!! I have Bose speakers hooked up to my TV & have Bose ear buds as well. The quality of the sound from the Echo is just as good as Bose speakers!!
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1,660 people found this helpful

Top critical review

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M. Moore
1.0 out of 5 starsMy Echo was secretly listening in on me.
March 28, 2018
I have 3 Echo's and each one is now unplugged. If you go to the Alexa app and choose your device ---> settings and then history you'll find a long list of recordings the echo has made while secretly listening into your home. I had no idea this was happening and I find it very creepy. Nobody was using the wake word, etc. It just listened in and then recorded bits of conversation. I'm getting rid of them.

**UPDATE** I discussed this issue with Customer Service who, by the way, have the best Rep's in the world. Their engineers reviewed my data and concluded the sounds being recorded were coming from a TV in the room. At first it was hard to agree with them but after I listened over and over to a few of the recordings it was apparent it was from the TV. My Bad!! I'm back to being an Echo fan. 😊
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1,267 people found this helpful

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M. Moore
1.0 out of 5 starsMy Echo was secretly listening in on me.
March 28, 2018
Color: Charcoal FabricConfiguration: EchoVerified Purchase
I have 3 Echo's and each one is now unplugged. If you go to the Alexa app and choose your device ---> settings and then history you'll find a long list of recordings the echo has made while secretly listening into your home. I had no idea this was happening and I find it very creepy. Nobody was using the wake word, etc. It just listened in and then recorded bits of conversation. I'm getting rid of them.

**UPDATE** I discussed this issue with Customer Service who, by the way, have the best Rep's in the world. Their engineers reviewed my data and concluded the sounds being recorded were coming from a TV in the room. At first it was hard to agree with them but after I listened over and over to a few of the recordings it was apparent it was from the TV. My Bad!! I'm back to being an Echo fan. 😊
1,267 people found this helpful
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Sherry the Dog Lady
5.0 out of 5 starsAMAZING SOUND!!
July 20, 2018
Color: Charcoal FabricConfiguration: EchoVerified Purchase
I got some smart plugs so that I could turn on inside lights if we come home after dark with the app on my phone.
My 82 y.o. Dad lives with me & has a hard time walking & he's also losing his ability to see at all in the dark, because of Macular Degeneration. So the last thing I need is him tripping over something in the dark, trying to turn lights on!!
I have an Echo & Dot in my room, which I mostly use to stream music with my Amazon Music Unlimited.
I was controlling even his bedroom light & the hallway light with the app on my phone as well as my Echo.
So I bought two more Dots during prime day sale.
It's been a game changer!! My Dad struggled, even with the app on his phone to control the lights. Now that we have a Dot in his bedroom & an Echo & Dot in the living room, he's very easily learned how to ask Alexa to turn on the hallway light, his bedroom light when he's going to bed!! NO MORE STUMBLING AROUND IN THE DARK or trying to remember where he put his flashlight!!
Since the Echo Dots all sync together, once he gets to his bedroom, he tells Alexa to turn off the living room light & the hallway light when he gets to his bedroom!! This little device is a SAVING GRACE, not only for my Dad, but for me!! I don't have him calling me to "Show me again how to turn the lights on/off" with his phone app!!
It's like having someone else here that helps me take care of my Dad!!
I made a list of the commands for the lights, etc & hung one on his night stand & put the other beside his chair in the living room!!
He's also exploring, BY HIMSELF, different commands for Alexa. I've heard him ask her about the weather, baseball scores, etc. THIS LITTLE ITEM IS A TRUE GEM FOR SENIORS!! I love mine just as much & the quality of the sound thru the Echo is AMAZING for listening to music. I'm VERY PICKY about sound quality!! I have Bose speakers hooked up to my TV & have Bose ear buds as well. The quality of the sound from the Echo is just as good as Bose speakers!!
1,660 people found this helpful
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Gaylord
TOP 1000 REVIEWER
5.0 out of 5 starsRemember GEN 2 is an updated version of the original. be sure you're reading reviews and online info that are up to date.
March 1, 2018
Color: Charcoal FabricConfiguration: EchoVerified Purchase
Let me preface this review by revealing a few facts about myself. I am male, aged 75 years old, and more tech savvy than most people my age, but if you can use a modern computer, and own one, you should have not problem using this device. IT IS SO FAR, MIRACULOUS, and intriguing! I bought mine about a week ago, and waited till a couple days ago to jump in with "both feet" and set it up. Even though I once did computer tech support for Dell computers, It was a long time ago now, and a lot of tech has evolved since then, and i have the same fear of new things as most people my age, though admittedly higher skills. I also own an Iphone 6s plus, of which I have mixed emotions. The Iphone is made by apple, and Apple's idea of "intuitive" and mine are very different. Microsoft is much better at designing "intuitive" into an operating system than Apple. Aniyway, You will need some type of connected WIFI device to use this product. (read that Cell Phone with it's own WIFI abilities, and Bluetooth built in) You will need to download the "Alexa App. " on that device to set up the Alexa products.

From that point on, simply plug in the Echo device into a regular 110V. wall outlet, it comes with a plug in adapter. There are no batteries in this device, although some have them. A NOTE HERE" YES, YOU CAN UNPLUG IT WITHOUT IT LOSING ITS BRAINS AND REQUIRING REPEAT SET UP. So though not specified anywhere I read it evidently has some on board nonvolatile memory built in that will allow this. ( i spent several research sessions attempting to find this out, and finally had to bite the bullet and just try it. ) I moved it from one room location to another and within a few seconds it greeted me and said it was operational. NOW I AM ONLY AN OLD GUY WITH PRETTY GOOD HEARING ABILITIES YET, (NOT EXACTLY AN AUDIOPHILE ) BUT WITH DOLBY DIGITAL SOUND, THIS IS ONE NICE SOUNDING SPEAKER SYSTEM,
FULLY AS GOOD AS MY 7 SPEAKER ALTECH LANSING ON MY PC. IT MAY EVEN BE BETTER.IF YOU HAVE A NORMAL EAR, YOU WILL BE AMAZED AT THE SOUND QUALITY!

Now I am still learning about this product. Every new thing I try I am pleasantly surprised. I plan to get at least a smart home door lock and thermostat to use with it in the future, and several light switches. I am no great fan of the "RING DOORBELL" (due to frequently needed battery recharging) at this point, but I understand Amazon has purchased that company and will soon have an interface app available to use with the "Ring System" If you want to keep up with the march of technology, this device is probably your best doorway to that end, since Amazon is committed to pursuing it. Others may drop out along the way. (NEW) I made a hands free phone call to my son this moring as a test of the phone capabilities. Sound on my end was like he was in the room. The Alexa app and it's capabilities are evolving technologies. Features will be added. (Mine did an update download while playing music) Don't be disappointed. It is attractively packed, and very capable, but the "instructions" are not detailed and are sketchy. Lean about it online as I did before you purchase it. Read as many reviews as your eyes and attention span will allow, and take the plunge! An education awaits you!
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Mickey Flores
1.0 out of 5 starsDiminishing sound quality over time
August 14, 2018
Color: Sandstone FabricConfiguration: EchoVerified Purchase
Bought one and tried echo 2nd gen and was impressed by the sound quality (it was close to "surround sound" quality) so I bought 4 more echo 2nd gen and everyone in my household was happy with all of 'em. After 4 months past, I noticed the sound is not quite awesome as it was (now, it sounded like "mono") seems like the bass is not sync, something about the sound is off. Seems like Amazon pushed out an update and downgraded the sound quality. It still plays music at sub-par quality but that's not what I paid for! Amazon, please maintain the quality of your products.

[UPDATE:] 8/15/2018
Amazon's review team has informed me that they've added an equalizer feature....that's fantastic!
Now I have to adjust the bass, midrange and treble myself to try and get the best sound quality....great!
I know some people has requested this feature and Amazon is awesome for listening and responding to customers. When I buy a smart gadget I expect to get rid off some of the guess work but It's also good to have an override switch to everything. People nowadays likes plug-n-play, set-n-forget but also wants to tinker to get to that sweet spot, I know! people are complicated but so as music. And did I mention I have 5 of these? so that means I have to tinker on each one? and tinker again for every music being played?

PROPOSED SOLUTION (for your developers):
Make the echo smart enough to determine (by itself) the best sound quality for the music being played and this will be known as the auto sound feature which is shipped by default - this will cater to mostly everyone. And the equalizer will be known as the manual sound feature that will cater the rest.
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Gregory
5.0 out of 5 starsA LIFESAVER for my 84 year old mother to make phone calls
January 17, 2018
Color: Heather Gray FabricConfiguration: EchoVerified Purchase
 My mother is 84 years old and she struggles talking on a cell phone, and I struggle to hear her. She kept bumping the cell phone up against her chin, and when I talked to her I hear numerous beeps when we are talking like someone was dialing out. She is having trouble holding the cell phone up to her head. I talked my mom in to getting an Amazon Echo as a gift from me. My sister helped to set it up since I am in another state. When you make a call with the Echo, it uses the phone number associated with the cell phone that is on your Amazon account. So I changed that to my mothers cell number. So when she makes a call, it shows up as her cell phone number on the Caller ID. Now all she has to do is say "Alexa call Greg", and the Echo dials me up, and anyone in her contact list. She rests comfortably in her easy chair, and she can hear everything I say through the Echo, and I can hear everything my mother says very clearly. She can also ask Alexa to dial any number, that is very helpful as well. This feature alone was well worth the price of buying an Amazon Echo. My mother is learning very quickly all the other skills Alexa is able to do, weather, music, audiobooks, trivia questions, etc. Now that I am able to talk to my mother with ease.

I would have to say this is the BEST gadget I have ever bought on Amazon.

Attached is a Voice Mail from my mother, and how much she LOVES the Amazon Echo
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Paul
1.0 out of 5 starsA Disappointment :(
November 8, 2017
Color: Sandstone FabricConfiguration: EchoVerified Purchase
I'm a long time owner of both the Echo Gen 1 & the Echo Dot Gen 2, and have been very happy with both. I pre-ordered the Echo Gen 2 and was excited to receive it. When I hooked it up and played some music thru it, and then told Alexa to stop, the music continued to play for a short burst. I do not have that problem with my Gen 1. I contacted Amazon and they sent me a new one without a hassle. When I hooked the replacement up, the same issue was there. On Nov 3rd I contacted the Amazon Echo department, and they advised me that there was a known issue with the music on the Gen 2, and it would be fixed by Nov 6th. Well, today is Nov 8th and nothing's changed, so regrettably I am returning my second Gen 2. I might add, after reading other reviews, I agree that the quality of the sound from the Gen 2 is, at best, worse than my Gen 1. Voices are muffled and music is not crisp. Amazon's claim of improved sound was my major reason for purchasing this 2nd generation device. It was indeed a disappointment.
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BigAl
5.0 out of 5 stars2nd Gen Echo is a winner !
January 13, 2018
Color: Heather Gray FabricConfiguration: EchoVerified Purchase
We purchased the 1st Gen Echo as a refurbished unit for $127.00 Nov 9th 2016. Could not tell it was a referb and we enjoyed it, asking Alexa silly and meaningful questions. We also used the 1st Gen unit for music and enjoyed the fidelity the Echo provided and the Amazon music and Ihart music stations. We would have purchased more units for other rooms had Amazon included multi room music sync.By the time Amazon offered music sync between units word was out that Gen 2 was on its way so we waited.

In Dec 2017 we ordered 3 more Echo's, two for the house as gifts for each other and one as a gift for a neighbor. Come Chrismas we were excited to get our new 2nd gen Echo's up and running. It was quite simple to do so and after setting up the Everywhere group via the Alexa app we had 3 rooms playing the same music, now we could have the music through out the house with out it blasting in any one room...nice.

The new Echo's were a lot less expensive, even then our refreb Gen 1 Echo, They are a bit shorter and we opted for the grey fabric wrapped on the Gen 2. While I do miss the Gen 1 volume control where you counld just spin the Echo's top left or right to adjust the volume I find the Gen 2 to have the same fidelity with maybe a touch more base. All other features seem equal with the Gen 1 as Amazon keeps updating (automatically over the air) features to the entire line of Amazon Alexa devices.

We have now started integrating "Smart Home" devices. We started with a couple of the TP plugs Amazon was providing at a greatly reduced price with the Echo purchases in Dec 2017, then I found the Sonoff WiFi switches that can be hardwired into circuits. Now our electric fireplace has a Sonoff inline and we can just say "Alexa fire place on" and the lighting system of the fireplace comes on or off when we tell it to. I've also hard wired Sonoff' switches to some of the exterior lighting circuits to control them either with Alexa or the app's timer feature and finally added one to the attic lights where the switch was practically inaccessible, now I just say "Alexa turn on (off) attic lights" before I enter the attic and I'm no longer stumbling through the pitch black attic looking for the switch.

These Sonoff devices are less than $8 each! Its cheaper to use the Sonoff WiFi switches than the cost just in parts and wire to run a new light switch!

Home automation is not coming, its here with devices such as the Echo and Sonoff that are scalable, easy to set up, easy to use, work well and are affordable for the average American. Thank you AMAZON for bringing home automation to our home.

CON's: Wish Echo's could be grouped on more than one group.
Be sure to indicate any Alexa device your buying from Amazon AS A GIFT if your giving it away, otherwise Amazon sets the device to be on your Alexa network and the gift recipient will end up with your Alexa options and info such as your shopping lists ect until deleted from your account.
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Fiber Medics
5.0 out of 5 starsI had read other reviews where folks weren't happy with the sound quality of the speaker during music ...
November 17, 2017
Color: Sandstone FabricConfiguration: EchoVerified Purchase
I purchased a 3 pack of the new Echo to get the $50.00 discount special. I had read other reviews where folks weren't happy with the sound quality of the speaker during music playback. I must admit that after I set up the first unit and played some music I would tend to agree. Flat base and a bit washed out over all. But Wait!! There's good news. As I set up the second and third Echos the first unit that had been set up for 10 minutes or so said, "I'm updating, I'll be available shortly". One by one each speaker received an update from Amazon and I have no idea how but after updating they sound "AMAZING" Full, rich base, excellent vocals and overall sounds as good as my JBL or UE Boom. If you are thinking of getting these but were afraid after reading the not so great sound quality reviews, go ahead. You will be more than pleased after receiving the updated software. AAAAA+++++ and the "Play Everywhere" effect sounds amazing.
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nowment
1.0 out of 5 starsWaste of money
September 19, 2018
Color: Charcoal FabricConfiguration: EchoVerified Purchase
Do not waste your money. I am huge fan of amazon, I bought fire stick, for my self amd ad gifts for others. I have bought 2 echos.
It worked ok for a few weeks, though not as well as google home device [my sister has ine, thats great] But hey its amazon, I have bought various ereaders, [even when could have gotten others cheaper due to sales] always loyal to amazon. kindle fire for self and gifts. the 7, the 8 and 10,

So when I say dont use this amazon product it is because its CRAP. the last straw was dog woke us at 3 am ok happens, as we were settling back down the echo goes off

it WON'T stop no one mentioned the wird music or country or party or Alexa

So when Alexa came on saying it wss going to play COUNTRY DANCE PARTY and DID LOUDLY it was something of a surprise.

its simple say Alexa Stop, Right?

Wrong! It wouldnt stop no matter how many times one of us said then YELLED
Alexa Stop
problem is wouldnt stop from pushing power button nor would volume go down from pushing volume button.

Tracking wire to plug and unplugging it worked.

Getting up at 3:30am to unplug the thing and now awake when I should be sleeping tells me its not working 50 % of the time is no longer slight irritating it is now a problem.

A sad waste of money.

Hoping Amazon fixes problem
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S. R. Bullock
5.0 out of 5 starsA Wonderful Device
December 26, 2017
Color: Heather Gray FabricConfiguration: EchoVerified Purchase
I was a bit cautious about buying this- but it went on sale and I figured, even if I hate it I can return it... Well, I LOVE IT! I am not a super-tech-savvy guy, but I had it set up and playing music within 20 minutes of it being delivered to my home. I used my iPad to "install" it (after getting the free Alexa app), and that was it. No problems. Sound is fantastic, and even though I bought it mainly for the music, I can see me using it to ask about the weather, how far it is to the nearest Domino's pizza, and how late does my local grocery stay open. If you like to listen to music and ask general questions, this is fantastic. If you are really interested, you can do all kinds of other stuff with it. I think I will keep it simple. Highly recommended!
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