Downy Fabric Softener is great and we use it all the time, and I love these "Smart Pouch" packaging. I'm just shocked that it costs more packaged this way than the hard plastic containers. I won't buy these again unless the price goes down.
Our April Fresh Liquid Fabric Conditioner is meant to smooth fibers, thus keeping your clothes soft and reducing static; it isn't a detergent. We're sorry that you were unhappy with your purchase Cynthia, and we'd love to help. When you can, please call us at (800) 688-7638.
We're so sorry to hear this, Mychal, but we're glad you let us know. Your health and safety is our top priority, and we'd like to learn more about what happened, so please give us a call at (800) 688-7638 when you have a moment.