Top critical review
Single-Serve Side Leaks/Unusable
Reviewed in the United States on January 31, 2018
After using a $20 coffeemaker for the last 20 years, we decided to upgrade our home coffeemaker. This particular model with the two methods of brewing looked like a great choice. When we received it, we completed all the setup instructions and registrations, as suggested in the product literature. The 12-cup side worked fine, but the single serve side was completely dysfunctional. Immediately, before the single-serve side was officially used, we noticed water was leaking from the reservoir onto our counter. Then, when we did use it for the first time, we got only one usable cup of coffee. The next cup brewed ended up all over our counter, complete with the coffee grounds. Cuisinart offered zero support, when asked.
If you are going to spend this amount of money on anything, it should work perfectly, as advertised, immediately. We are returning this for a refund and will go back to our faithful $20 coffeemaker. I doubt we will consider another Cuisinart product.