Excellent product. Appreciate the 20" seat height which helps those with limited ability to sit down lower on other machines. However, considering that I bought this machine because of its 20" seat height, it would be nice if the company realized that those individuals that require assistance getting on and off of the machine, would have designed some sort of handle to use when you mount our dismount the machine. I am 6'1" and even I have to swing my leg over the seat to sit and then get off. Without some sort of handle to grab onto when sitting or getting off, you can easily catch your leg on the seat/frame and potentially falling. I try fyi grab onto the frame holding the screen but it's not easy. Please consider adding a small handle to help those get on or off.
I use it everyday. It's easy to use and move (once assembled). It does arrive in one big box, roughly 3' x 5' and weighs about 100 lbs, so you'll need a dolly or friend to help get it into your house/apartment because it's a little awkward to move. Once assembled, it's easy to use and very sturdy.
This is an excellent machine. Assembly is very straightforward and requires installing only a few screws - all stainless steel - with the screwdriver provided. Construction is solid and performance is very smooth and quiet with no wobbling on the floor. It's a minor irritation, but it would be nice if the owner's manual, which is in 12 languages, did not have the English broken into small sections where each paragraph in the English is immediately followed by that paragraph in the 11 other languages. Also, the Quick Start Guide for the PM5 Performance Monitor, includes only minimal information about the wireless features and use of the several ports on the side of the unit. That's unfortunate because the PM5 offers a wide range of recordable data. No other manual for the PM5 is included.
I'm glad I got the high version - easy to get on and off of. After just a few weeks of use, the chair is starting to make a funny sound - concerned I'm going to have problems with it. Otherwise - awesome. well made - professional grade
I would have given this machine a five star but the foot straps could have been the snap type or Velcro its difficult to adjust every time when different people are using the rower, everything else is A+
I love my model E. I bought mine direct from concept 2 14 months ago. I got the elevated model because it is easy on and off for me where the low models are not. I love the machine and only take away a star because the computer is clunky.
I like the machine because it is sturdy, smooth and it has been completely reliable in the 700,000 meters I have rowed in these first months. I oil the machine every 40 hours of use, I notice the difference toward the end of the 40 hours, much easier after oiling. I wipe the rail with method all purpose cleaner, or windex after use, otherwise grime builds up wherever sweat falls. I am by no means an expert but I lve the fact that you can start slow and the machine works well, but it works for world class athletes too.
One thing I did not know, which has been a great free benefit, is the online log and the virtual teams. If you can master the process, more on that later, you can upload your workouts and compete with people around the globe. You can join teams and compete with others. It helps with motivation.
The PM5 is supposed to be a great improvement on previous computers. It does well with the basics:How far, how fast, how long etc. there are lots of other features that I never even use. But the process to upload workouts is unreliable, and primitive. The steps required for my setup are like this: open the app on phone, turn on Bluetooth. Row, tell phone I stopped rowing, wait for data transfer, tell the phone to sync, PRAY. This fails a lot! So I have to resort to thumbdrive but this process is so Ridiculously complex I won’t even try to describe it. And I often have to resort to tech help, also known as my husband. Annoying. He is a systems engineer in Silicon Valley, and he can only get it to work some of the time...
BUT this should not deter you from getting a rowing machine. If my house burned to the ground i would order a new one the same day! I have found it to be the best way to get into shape. They have great free videos about getting started and proper technique. I started slowly and added time and distance after building a base.
Some things that helped me are rowing gloves, writesocks double layer socks to prevent blisters, a seat cushion and Audible books. Especially the book Mini-habits, which convinced me that consistency was the most important thing, I started with just a minute a day day after day after day. If I didn’t feel like rowing i did one minute.
I hope you buy one and commit to rowing a minute a day every day. It changed my life and now I joyfully row 5 miles most days, and every once in a while- one minute...