1.0 out of 5 starsDid not receive what was ordered
August 12, 2018
I have a subscribe & save for this. Should be #18 rolls. I haven't had a problem till the last shipment when I received 6 huge rolls instead of 18. These rolls are not convenient. They are so huge they don't work. And going from 18 rolls to 6 does not work. They should not be able to substitute different products if you are paying for a monthly membership for a certain product.
Our rolls should deliver a gentle touch and a great clean! If you haven't already, we suggest ordering a Roll Extender. This is a great addition to any bathroom, and will help you accomodate the perfect size roll for you. When you can, please give us a call at (800) 777-1410. We're happy to help you further!
No mess is our goal! We know the softer the TP, the more the chance of lint building up, and we have processes in place which should help with it. To hear you’re seeing little pieces isn’t what we’d want and we’re here to help. Could you give us a call at 1(800) 777-1410? We've got your back!